
Birdeye
Podium
Reputation.com
ReviewTrackers
NiceJob
Grade.us
Yext
BrightLocal
ConnectLoop
Chatbase
Podium
Claap
Artisan
Agent.ai
AssistLoop.ai
ChatGPT
Birdeye builds AI agents for multi-location brands โ trusted by the largest enterprise brands globally, including Sutter Health, Aspen Dental, Sun Auto and Caesars Entertainment. We give you AI coworkers at every location โ for marketing, operations, and customer experience โ that do the jobs your business needs done by employing multiple agents that work together to win AI visibility, convert demand, and deliver a consistent customer experience.
AI Coworkers โ Do the Jobs Jay (marketing), Robin (operations), and Myna (customer experience) own the work across your locations โ from AI search visibility, reviews, listings, and social, to front desk and appointment booking, to surveys, ticketing, and insights. You're not buying features. You're adding AI staff to every location. So the work gets done at every location โ without stretching your team thinner.
Agents โ Do the Work Each coworker employs multiple agents that work together to complete a job. The way those agents work is what makes us different. Most software tells you what's happening; our agents decide what to do โ and do it, with your approval. They consolidate every signal across every location, whether it lives in Birdeye or one of your 3,000+ integrations; reason with your brand voice and industry context; and act โ together โ to drive the outcome. So one review, one campaign, one missed call becomes a finished outcome, not a task sitting in a dashboard.
Enterprise-Ready โ Built for Scale SSO, audit logging, HIPAA, SOC 2, and GDPR. Role-based access, tiered approvals, and location-level reporting give corporate and local teams the control they need. So you stay in control while AI handles execution across hundreds of locations.
With teams across the U.S., U.K., Australia, and India, Birdeye is redefining how enterprises win locally at scale.
ConnectLoop is an AI sales agent platform built for inbound revenue teams.
Its agent, Lia, works across website chat, email and voice โ answering visitor questions in real time using your own content, qualifying leads against your criteria, and booking meetings directly into your calendar. 24/7, in 10 languages.
What makes it different
Visitor Intelligence identifies the companies behind anonymous website traffic, so you can see who is researching you before they fill in a form.
Proactive Outreach drafts personalised follow-up emails based on the actual conversation. A human reviews, edits and sends โ or dismisses. Nothing goes out autonomously.
Knowledge Gaps: reports every question the agent could not answer, so you find out exactly what your content fails to explain.
Replaces your stack
Most teams run a live chat tool, a scheduling app, a follow-up sequencer and a support inbox separately โ and lose context every time a customer switches channel. ConnectLoop is one system. Every conversation is tracked from first message to booked call.
Setup
Paste your website URL and ConnectLoop trains an agent on your content in about 60 seconds. Deployment is one line of embed code. No developer required.
Integrations
HubSpot, Salesforce, Zoho, Pipedrive, WhatsApp, Google Calendar, Outlook, Slack, WordPress, Shopify, WooCommerce.
CASA Verified by Google. Verified Meta Business and official Meta Business Partner.
Birdeye
ConnectLoopNo features have been listed yet.
Birdeye is recommended for small to medium-sized businesses and enterprises that prioritize customer feedback and online reputation management. It is particularly beneficial for businesses in competitive industries, such as hospitality, healthcare, retail, and services, where customer reviews and engagement are critical to success.
No ConnectLoop videos yet. You could help us improve this page by suggesting one.
Based on our record, Birdeye seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
WRT to your second point, I wouldn't consider these fake responses because the owners are given time to approve it. It's an assistant workflow basically. Also, Google doesn't really concern about automating responses, which is why they provide API for companies to automate responses. If you look at one of Google biggest partners like birdeye.com, you'll see they also provide similar AI answering features like us. Source: about 3 years ago
They could be using something like this though: https://birdeye.com. Source: over 3 years ago
I donโt know a CRM that can provide all of that, especially in one tool, but I could try naming you a few, such as Zidy, Hubspot, BirdEye and Podium, which you could try out and see if they have features to help you with what you need. Related to your fifth point, Zidy is the best one on that matter. That all-in-one tool has an incredibly customizable interface, making it adaptable to the liking of any user... Source: over 3 years ago
I'd also like to add the importance of reviews and opinions when building a solid relationship with customers or clients, especially online. Companies that value their relationship with the people they deal with already have an advantage since they're always looking to improve, but this isn't always the case. Luckily, there are resources to aid this, andtools like Zidy, Hubspot, and BirdEye help track and... Source: over 3 years ago
Itโs normal to struggle to get new clients, mainly if your brand or business works among many others in such a competitive stage. However, while itโs impossible to become the most famous brand in the world from one night to another, thereโre tools and resources to increase brand awareness. One of those tools is acquiring CRM tools (custom relationship management) to find and keep clients. They improve, track and... Source: almost 4 years ago
Podium - Podium helps your business get more customer reviews, manage customer feedback, customer interaction, and online review management from one software.
Chatbase - Build a ChatGPT-like chatbot from your knowledge base.
Reputation.com - Reputation.com is a solution for tracking and improving online reviews, social media, and local search visibility for businesses.
ReviewTrackers - Software that generates new customer reviews, engages your customers and lets you listen and...
Claap - Better than emails, faster than meetings.
NiceJob - Get more reviews and build an build an awesome reputation with NiceJob.