Software Alternatives, Accelerators & Startups

BigML VS Userback

Compare BigML VS Userback and see what are their differences

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BigML logo BigML

BigML's goal is to create a machine learning service extremely easy to use and seamless to integrate.

Userback logo Userback

Userback empowers product teams to collect, understand, and act on user feedback with unprecedented speed and clarity.
  • BigML Landing page
    Landing page //
    2022-10-08
  • Userback Collect user feedback
    Collect user feedback //
    2024-08-15
  • Userback Launch targeted user surveys
    Launch targeted user surveys //
    2024-08-15
  • Userback Watch session replays to better understand issues
    Watch session replays to better understand issues //
    2024-08-15
  • Userback Manage feedback and resolve issues faster
    Manage feedback and resolve issues faster //
    2024-08-15
  • Userback Integrate with your favorite tools
    Integrate with your favorite tools //
    2024-08-15

Userback is a powerful visual feedback and bug-tracking platform tailored for SaaS teams looking to enhance their product development process. With Userback, you can easily capture and manage user feedback through annotated screenshots, session replays, and customizable surveys. This ensures that every piece of feedback is actionable, helping you identify and resolve issues quickly.

Designed to integrate seamlessly with popular project management tools like Jira, Trello, Asana, and Slack, Userback streamlines communication and ensures that feedback is delivered directly to your teamโ€™s workflow. Whether you're building new features or refining existing ones, Userback provides the insights needed to create products that resonate with your users.

Userback's intuitive interface and powerful automation features make it easy to prioritize and act on feedback, enabling teams of all sizes to build better products faster. Whether you're a product manager, designer, or developer, Userback helps you stay connected with your users, delivering the data you need to improve user satisfaction and drive product success.

Userback

$ Details
freemium
Platforms
Web Browser Google Chrome Firefox Wordpress Internet Explorer Edge Safari
Startup details
Country
Australia
State
Queensland
City
Brisbane
Founder(s)
Lee Le, Jonathan Tobin, Matthew Johnson
Employees
10 - 19

BigML features and specs

  • User-Friendly Interface
    BigML offers an intuitive web-based interface that makes it easy for users to build and deploy machine learning models without deep technical knowledge.
  • Wide Range of Algorithms
    It supports various machine learning algorithms, including regression, classification, clustering, and anomaly detection, catering to diverse use cases.
  • Ease of Integration
    BigML provides robust API support, allowing seamless integration with other applications and systems for streamlined workflows.
  • Visualization Tools
    The platform includes powerful visualization tools that help in understanding data, model performance, and results, aiding in better decision-making.
  • Scalability
    BigML's cloud-based infrastructure allows it to scale easily, handling large datasets and complex models efficiently.
  • Automated Workflows
    It offers automation features like WhizzML for creating automated workflows and advanced scripts, making repetitive tasks simpler.

Possible disadvantages of BigML

  • Cost
    The pricing structure can be a limiting factor for startups or individual users, especially when dealing with large amounts of data.
  • Limited Customization
    While the platform offers many pre-built algorithms, there is limited scope for customization compared to building models from scratch using open-source libraries.
  • Learning Curve
    Despite its user-friendly design, there can be a learning curve for those unfamiliar with machine learning concepts, particularly for advanced features.
  • Dependency on Internet
    As a cloud-based service, users need a reliable internet connection to access and utilize BigML's features, which can be a drawback in areas with poor connectivity.
  • Data Privacy Concerns
    Using a cloud-based service can raise data privacy and security concerns, particularly for sensitive or proprietary data.

Userback features and specs

  • Screenshot Capturing
  • Screen Recording
  • Annotations
  • Integrations
  • Collaboration Tools
  • Clean UI
  • Customizable
  • Feedback widget
  • Feedback & Commenting
  • Free Trial
    14-day free trial, no credit card required
  • GDPR Compliant
  • Browser Extensions
  • Branding
  • Surveys

Analysis of BigML

Overall verdict

  • BigML is a good choice for users seeking an accessible and efficient machine learning platform. Its combination of ease of use, flexibility, and robust features allows for effective data analysis and model deployment, making it suitable for many use cases.

Why this product is good

  • BigML is a popular machine learning platform known for its user-friendly interface and comprehensive suite of tools that cater to both beginners and experts. It offers a wide range of machine learning models and allows for seamless integration with other tools and workflows. Users appreciate its ease of use, scalability, and ability to handle various types of data. Additionally, BigML provides extensive documentation and support, making it an attractive option for those looking to implement machine learning solutions without extensive coding knowledge.

Recommended for

  • Data scientists and analysts looking for an intuitive platform to build and deploy models.
  • Businesses aiming to integrate machine learning into their operations without a steep learning curve.
  • Educators and students who wish to explore machine learning concepts hands-on.
  • Developers needing a scalable solution with ample API support for custom applications.
  • Organizations looking for a reliable and secure cloud-based machine learning solution.

Analysis of Userback

Overall verdict

  • Userback is considered a strong choice for teams looking for an easy-to-use and efficient feedback solution. Its visual feedback features are particularly valuable for identifying and resolving issues quickly. However, the suitability of Userback might depend on the specific needs and workflows of your team.

Why this product is good

  • Userback is a feedback and bug reporting tool that integrates directly with your website or product, offering a simplified process for capturing user feedback, suggestions, and bug reports. It provides visual feedback tools, such as screenshot and annotation capabilities, which enhance communication between users and developers. The platform also supports seamless integration with popular project management and communication tools, making it efficient for teams to address feedback.

Recommended for

  • Web development teams looking to gather focused feedback during development.
  • Product teams seeking a streamlined method for collecting user insights.
  • Businesses that need a tool to easily manage and act on customer feedback and bug reports.

BigML videos

BigML is Machine Learning for Everyone

More videos:

  • Review - BigML Spring 2016 Webinar - WhizzML!

Userback videos

Userback Explainer Video

Category Popularity

0-100% (relative to BigML and Userback)
Data Science And Machine Learning
Customer Feedback
0 0%
100% 100
Technical Computing
100 100%
0% 0
Visual Bug Reports
0 0%
100% 100

Questions & Answers

As answered by people managing BigML and Userback.

What makes your product unique?

Userback's answer:

Userback stands out due to its emphasis on visual feedback and seamless integration into existing workflows. Unlike traditional feedback tools, Userback allows users to capture annotated screenshots, session replays, and detailed user insights directly from your website or application. This level of visual detail makes it easier for teams to understand and address issues quickly. Additionally, Userback's integrations with popular project management tools like Jira, Trello, Asana, and Slack ensure that feedback is instantly actionable, keeping your development process efficient and user-focused.

Why should a person choose your product over its competitors?

Userback's answer:

Userback offers a unique combination of visual feedback tools, customizable user surveys, intuitive user experience, and powerful integrations that set it apart from competitors. The platform's ability to capture detailed, visual feedback directly from users reduces the back-and-forth often associated with bug tracking and issue resolution. Moreover, Userback's customizable feedback forms and automated workflows make it easy to tailor the platform to your specific needs, whether you're a small team or a large organization. By choosing Userback, you ensure that your development process is driven by clear, actionable insights that lead to better products and happier users.

How would you describe the primary audience of your product?

Userback's answer:

Userbackโ€™s primary audience includes product managers, UX/UI designers, software developers, and customer support teams in SaaS companies and digital agencies. These professionals rely on Userback to streamline the feedback collection process, improve communication between teams, and deliver products that align with user expectations. Whether working on a new feature or refining an existing product, Userback helps these teams stay connected with their users and make data-driven decisions that enhance the overall user experience.

What's the story behind your product?

Userback's answer:

Userback was born out of a desire to bridge the gap between users and product teams by making feedback collection more efficient and actionable. The founders recognized that traditional feedback tools often lacked the ability to convey the visual context needed to truly understand user issues. To solve this, they created a platform that combines visual feedback with powerful integrations, allowing teams to capture, manage, and act on feedback in real-time. Since its inception, Userback has grown into a trusted tool for thousands of teams worldwide, helping them build products that users love.

User comments

Share your experience with using BigML and Userback. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Userback should be more popular than BigML. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BigML mentions (2)

  • Free for dev - list of software (SaaS, PaaS, IaaS, etc.)
    Bigml.com โ€” Hosted machine learning algorithms. Unlimited free tasks for development, limit of 16 MB data/task. - Source: dev.to / about 5 years ago
  • Theory: The price action was intentionally manipulated to prevent any AI from being able to predict it. First time this model shows as flat. Forever.
    They know the website is bigml.com it's possible they have many magnitudes better algorithms to predict this shit. And it's also possible they paid some quants to come up with price action that just completely fucks with BigML's algorithm entirely to make it look flat. Source: about 5 years ago

Userback mentions (3)

  • What is Userback and how does it work?
    Userback is a game changer! It lets me collect feedback from my users in a snap and share it with my dev team so we can fix things faster. It's saved so many headaches from figuring out where to get started by having everything in one location. Check it out here: https://userback.io/. Source: about 3 years ago
  • Web designers of reddit, how do you effectively do remote design reviews?
    Userback is a good tool for design review & feedback. Source: almost 4 years ago
  • Received an Admiral anti-adblock popup despite uBlock Origin installed and annoyance filters enabled
    The userback.io link appears to relate to the site's hovering "feedback" button on the side, which may be regarded by some as an annoyance, though I'd only block it if it doesn't otherwise remove the feedback function on the site. The other three unblocked URLs are all neccessary for the page to load properly along with many other sites on the internet. Source: almost 4 years ago

What are some alternatives?

When comparing BigML and Userback, you can also consider the following products

RapidMiner - RapidMiner is a software platform for data science teams that unites data prep, machine learning, and predictive model deployment.

Marker.io - Visual feedback and bug reporting tool for websites

Scikit-learn - scikit-learn (formerly scikits.learn) is an open source machine learning library for the Python programming language.

Usersnap - Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

Qubole - Qubole delivers a self-service platform for big aata analytics built on Amazon, Microsoft and Google Clouds.

BugHerd - BugHerd: The Website Feedback Tool for Agencies