Azure Bot Service VS Intercom

Azure Bot Service Reviews

Intercom Reviews

1. Eleanor Bennett    

   Digital Marketing Specialist at Logit.io | almost 2 years ago
   An essential communication tool

   Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.

Azure Bot Service mentions (6)

• 🎵 Do you want to build a Chatbot? 🎵

  Azure Bot Services are a way of integrating your chatbot into Microsoft's multi-channel bot interaction ecosystem. This allows your chatbot to connect to various channels including text, voice, Slack, Teams, web user interfaces, and Amazon Alexa skills. - Source: dev.to / over 1 year ago

• ChatGPT-like assistant for your business that’s trained on your own knowledge base data

  Check out Azure Chatbot services Https://azure.microsoft.com/en-us/products/bot-services. Source: over 1 year ago

• K-12 districts, what features are you using?

  One service that I used for a young crowd was the bot service. Easy to create then you train it. Easy subject that produces results fast. This helped with engagement. Training the bot got the creative juices flowing. https://azure.microsoft.com/en-us/services/bot-services/. Source: about 2 years ago

• Create a support contact for internal support

  If not maybe something custom with Az Bot Service could work. Source: about 2 years ago

• Searching for a ServiceDesk Chatbot

  Another option is Azure Bot Service (https://azure.microsoft.com/en-us/services/bot-services/). The framework itself is REALLY easy and only increases in complexity once you want to connect it to other systems (ie ticketing systems). Source: about 2 years ago

Intercom mentions (6)

• I started affiliate marketing, but with a twist

  Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago

• How to embed a web application into another website via API?

  I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago

• Here's how I'd figure out the go-to-market for a Customer Support SaaS

  My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago

• Chat widget with react.js

  I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago

• What PRODUCT TOUR software do you like for an early SaaS?

  If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago