AWARIO VS Zendesk

AWARIO

Track brand mentions & competitors across the web

Zendesk

Zendesk is a beautiful, lightweight help-desk solution.

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Landing page //
2023-03-21

Landing page //
2024-05-06

Awario Review - Social Selling, Brand Monitoring, But does it deliver results?

Zendesk videos

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Zendesk Overview Demo

Category Popularity

0-100% (relative to AWARIO and Zendesk)

Zendesk

Marketing Platform

100 100%

Marketing Platform

0% 0

Customer Support

0 0%

Customer Support

100% 100

Social Media Tools

100 100%

Social Media Tools

0% 0

Help Desk

0 0%

Help Desk

100% 100

User comments

Share your experience with using AWARIO and Zendesk. For example, how are they different and which one is better?

Reviews

These are some of the external sources and on-site user reviews we've used to compare AWARIO and Zendesk

Awario is a little bit cheaper but is more basic at the same time in my biased opinion. A good thing is that Awario offers sentiment analysis, and allows you to still track Twitter hashtags. For some businesses, Awario will be just enough and that’s good! Everyone needs to find a perfect solution that meets their needs and personal preferences.

Source: brand24.com

Compare 31 of the Best Online Reputation Management Software Services

Awario wants you to be the first to know when important conversations spark up online. In contrast, to other monitoring apps that rely on a single third-party data provider, Awario crawls over 13 billion web pages daily and is one of the most immediate ways to learn about new mentions. With Awario, users can reply to any mentions within the app and connect to as many...

Source: referralrock.com

Zendesk Reviews

stu14

4 days ago

Clunky & awful customer service
Would give them 0/5 if I could!

🏁 Competitors: HubSpot, Freshdesk

👎 Cons: Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024

Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.

Source: www.bolddesk.com

Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)

Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.

Source: www.helpscout.com

9 Best ManyChat Alternatives & Competitors in 2024

Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.

Source: www.tidio.com

Top 13 Freshdesk alternatives and competitors for 2024

Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.

Source: www.zendesk.com

Best 25 Software Documentation Tools 2023

Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.

Source: www.uphint.com

Social recommendations and mentions

Based on our record, AWARIO should be more popular than Zendesk. It has been mentiond 11 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

AWARIO mentions (11)

Which Social Media Marketing and Management Tool Is Best For Your Business?
In m day-by-day life I prefer Awario for social media listening and backlinks findings, Buffer for planning my posts, Figma or Canva for visuals creations. I’ve personally tried a couple of tools and came to the above mentioned. Source: over 1 year ago
What’s the best Brand management tools?
Hi, take a look at Brandmentions https://brandmentions.com/, Awario https://awario.com/ and probably https://www.talkwalker.com/. Source: over 1 year ago
I am building a way to easily find leads on Reddit
Cool. I use https://awario.com It's quite expensive but offers great service. I would love to test out your service. Your current pricing is reasonable. Please DM me after it is ready. Source: over 1 year ago
Brand monitoring tool to be discontinued?
Try Awario (https://awario.com/) one of the most affordable on the market. Source: over 1 year ago
Tips for beginner's creating social media content
In social media, it is always a good idea to look at the marketing activities of your competitors and, of course, at the content users post. For these tasks, I would recommend trying social media monitoring tools like Talkwalker https://www.talkwalker.com/, Brandmentions https://brandmentions.com/, and Awario https://awario.com/ (this one seems to be the easiest for setting up). Source: almost 2 years ago

Zendesk mentions (7)

The Ultimate Guide to Building Internal Tools in 2024
Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
is this scam
That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
[HELP] Can't log in to upload SSL due to expired SSL
Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
Special trick to get support for battery replacement ?
Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
Here's how I'd figure out the go-to-market for a Customer Support SaaS
My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago

What are some alternatives?

When comparing AWARIO and Zendesk, you can also consider the following products

mention - Media monitoring made easy with Mention. Create alerts on your name, brand, competitors and be informed in real-time of any mention on the web and social networks

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

quintly - quintly is the professional social media benchmarking and analytics solution to track and compare the performance of your social media marketing activities.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Brand24 - Brand24 is an AI-powered media monitoring tool that analyzes mentions and presents actionable insights. This tool is designed to keep track of online conversations about your brand, products, and competitors.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!