Software Alternatives, Accelerators & Startups

AWARIO VS Intercom

Compare AWARIO VS Intercom and see what are their differences

AWARIO logo AWARIO

Track brand mentions & competitors across the web

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • AWARIO Landing page
    Landing page //
    2023-03-21
  • Intercom Landing page
    Landing page //
    2023-07-05

AWARIO videos

Awario Review - Social Selling, Brand Monitoring, But does it deliver results?

More videos:

  • Tutorial - Awario Review - How to Generate Awario Leads through Social Media Conversations
  • Review - Awario 2018 Honest Review and Walkthrough - First Look And Thoughts From Sonny Tee

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to AWARIO and Intercom)
Marketing Platform
100 100%
0% 0
Customer Support
0 0%
100% 100
Social Media Tools
100 100%
0% 0
CRM
0 0%
100% 100

User comments

Share your experience with using AWARIO and Intercom. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare AWARIO and Intercom

AWARIO Reviews

Awario alternatives: Brand24
Awario is a little bit cheaper but is more basic at the same time in my biased opinion. A good thing is that Awario offers sentiment analysis, and allows you to still track Twitter hashtags. For some businesses, Awario will be just enough and that’s good! Everyone needs to find a perfect solution that meets their needs and personal preferences.
Source: brand24.com
Compare 31 of the Best Online Reputation Management Software Services
Awario wants you to be the first to know when important conversations spark up online. In contrast, to other monitoring apps that rely on a single third-party data provider, Awario crawls over 13 billion web pages daily and is one of the most immediate ways to learn about new mentions. With Awario, users can reply to any mentions within the app and connect to as many...

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Social recommendations and mentions

Based on our record, AWARIO should be more popular than Intercom. It has been mentiond 11 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

AWARIO mentions (11)

  • Which Social Media Marketing and Management Tool Is Best For Your Business?
    In m day-by-day life I prefer Awario for social media listening and backlinks findings, Buffer for planning my posts, Figma or Canva for visuals creations. I’ve personally tried a couple of tools and came to the above mentioned. Source: over 1 year ago
  • What’s the best Brand management tools?
    Hi, take a look at Brandmentions https://brandmentions.com/, Awario https://awario.com/ and probably https://www.talkwalker.com/. Source: over 1 year ago
  • I am building a way to easily find leads on Reddit
    Cool. I use https://awario.com It's quite expensive but offers great service. I would love to test out your service. Your current pricing is reasonable. Please DM me after it is ready. Source: over 1 year ago
  • Brand monitoring tool to be discontinued?
    Try Awario (https://awario.com/) one of the most affordable on the market. Source: over 1 year ago
  • Tips for beginner's creating social media content
    In social media, it is always a good idea to look at the marketing activities of your competitors and, of course, at the content users post. For these tasks, I would recommend trying social media monitoring tools like Talkwalker https://www.talkwalker.com/, Brandmentions https://brandmentions.com/, and Awario https://awario.com/ (this one seems to be the easiest for setting up). Source: almost 2 years ago
View more

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

What are some alternatives?

When comparing AWARIO and Intercom, you can also consider the following products

mention - Media monitoring made easy with Mention. Create alerts on your name, brand, competitors and be informed in real-time of any mention on the web and social networks

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

quintly - quintly is the professional social media benchmarking and analytics solution to track and compare the performance of your social media marketing activities.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Brand24 - Brand24 is an AI-powered media monitoring tool that analyzes mentions and presents actionable insights. This tool is designed to keep track of online conversations about your brand, products, and competitors.

Drift - A messaging app that helps you grow your business.