Atera VS Rootly

Compare Atera VS Rootly and see what are their differences

Rating: 5.0 · 1 review
Pricing: Paid Free trial

Alternatives Is it good?

Rating: 0 reviews

Alternatives Is it good?

EcholoN

EcholoN is an Enterprise Application Framework and configurable software platform for ESM, ITSM, Service Desk, CMDB, Customer Service, Field Service Management and custom digital business processes. sponsored

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, Rootly should be more popular than Atera. It has been mentioned 18 times since March 2021.

social mentions: 5 vs 18
Monitoring Tools popularity: 88% vs 12%
alternatives listed: 240+ vs 168

Base details

Website, pricing, platforms and company facts side by side.

	Atera	Rootly
Website	atera.com	rootly.com
Pricing	Paid Free trial Official pricing	Official pricing
Platforms	Windows Mac OSX Linux	—
Company	2001	—
Listed in	Monitoring Tools Remote Monitoring And Management IT Management Patch Management MSP Remote Support IT Asset Management Help Desk Managed Service Provider +6	Slack Developer Tools Tech Uptime Monitoring +1

About Atera and Rootly

In their own words, as submitted to SaaSHub.

Atera

Rootly

Built to streamline and scale operations, Atera empowers IT teams to efficiently manage and preemptively protect infrastructure, improve service delivery, and ensure organizational needs are met. Serving over 12,000 customers across 120 countries, Atera’s platform offers powerful tools including...

Features and specs

What each product offers, as listed by its team.

Atera 7 features

Rootly 4 features

Remote Monitoring
Help desk
IT Asset Management
Network Monitoring
Remote Desktop Access
Remote Control
Patch Management

Efficient Incident Management
Rootly offers streamlined incident management processes that help teams quickly respond to and resolve incidents, reducing downtime and improving service reliability.
Slack Integration
Rootly integrates seamlessly with Slack, allowing teams to manage incidents directly from their communication platform, which enhances collaboration and reduces response time.
Automated Postmortems
The platform provides automated postmortem reports, which help teams learn from past incidents without the manual effort, fostering a culture of continuous improvement.
Customizable Workflows
Rootly allows users to create and customize workflows to fit their unique incident management processes, ensuring a tailored approach for different organizational needs.

Possible disadvantages

Learning Curve
New users may experience a learning curve as they get accustomed to the platform's features and functionalities, which can temporarily affect productivity.
Pricing
For smaller teams or startups, the cost of using Rootly may be a consideration, as the pricing model might not fit tight budgets.
Limited Standalone Use
Rootly is heavily reliant on integration with other tools, primarily Slack, which may limit its standalone functionality for teams not using compatible systems.
User Interface Complexity
Some users might find the interface complex or overwhelming due to the abundance of features, which can be challenging for those who prefer simplicity.

Analysis

An editorial look at what each product does well and who it suits.

Atera

Rootly

Overall verdict

Atera is generally considered a good remote monitoring and management (RMM) tool for IT professionals and managed service providers (MSPs).

Why this product is good

Atera offers a comprehensive solution that combines RMM, Professional Services Automation (PSA), and remote access into a single platform. Users appreciate its intuitive interface, robust feature set, and scalability. Additionally, it provides real-time alerting, patch management, and remote control capabilities, which are essential for efficient IT management. Atera's pricing model is also attractive as it's based on a per-user basis, allowing unlimited devices, which can be cost-effective for many businesses.

Recommended for

Atera is recommended for small to medium-sized MSPs, IT consultants, and internal IT departments that need an all-in-one solution for IT management. It is particularly beneficial for those who prefer a cloud-based platform and value the flexibility of a pay-per-user pricing structure.

No analysis of Rootly yet.

Videos

Walkthroughs and reviews on video.

Atera 8 videos + Add

Rootly 0 videos + Add

Enter a new era of AI-powered IT with Atera

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100

Atera

Rootly

88% 88%

Monitoring Tools

12% 12%

0% 0%

Developer Tools

100% 100%

IT Management

0% 0%

Slack

100% 100%

User comments

Share your experience with using Atera and Rootly. For example, how are they different and which one is better?

Reviews and articles

External articles and on-site reviews we used to compare the two products.

Atera 5.0 · 1 review

Rootly no reviews yet

Great tool!
SaaSHub review

· Mar 2024

Atera streamlines IT operations, making them more efficient and accessible. Whether you're a seasoned pro or new to IT, Atera's intuitive platform is a game-changer. Highly recommended for businesses looking to...
HWMonitor Review & Alternatives for 2023
www.comparitech.com · Oct 2023

The Atera system is a cloud-based service that includes server time and space for processing and storage, so the MSP that signs up for this package doesn’t need to have any major infrastructure on its own site. The...
10 Best RMM Software | Remote Monitoring & Management Tools 2021
www.softwaretestinghelp.com · Aug 2021

Verdict: With its fixed pricing for unlimited devices, and its ease of use, Atera is truly the ultimate all-in-one software IT professionals need. Try 100% free for 30-days. It’s risk-free, no credit card required,...

We have no reviews of Rootly yet. Be the first one to post

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Atera 5 mentions

Rootly 18 mentions

Chat is a mess...
Our 24x7 live chat support is the best way to troubleshoot this issue quickly. You can contact them out from our website (atera.com bottom right corner) or from within the app help widget. Source: almost 4 years ago
Best HaloPSA alternatives?
Check out atera.com and feel free to let me know if you have any questions! Source: almost 4 years ago
Atera ticketing issue
If after the setup it's still not working, can you pls try to reach out to our support via the live chat channel ? You can contact them using the help icon the right bottom corner of our website, atera.com . Source: about 4 years ago

Ask HN: Who is hiring? (August 2026)
Rootly | https://rootly.com/| design, engineering, GTM, sales | SF Bay, Toronto, APAC Rootly is an AI-native on-call and incident response. Modern Slack and MS Teams native incident management—from your... - Source: Hacker News / about 1 month ago
What is an AI SRE? Definition, Capabilities, and 2026 Buyer's Lens
A copilot inside Rootly, incident.io, FireHydrant, or Datadog Bits AI drafts Slack updates, suggests on-call swaps, and writes a postmortem from artefacts the team has already produced. An AI SRE generates the evidence those artefacts... - Source: dev.to / 4 months ago
Top 5 Opsgenie Alternatives for Efficient Incident Management
Rootly is an incident management platform designed to reduce manual work and streamline collaboration by meeting engineers where they work: in Slack. It focuses heavily on automating the entire incident response process, from creation to... - Source: dev.to / about 1 year ago

Alternatives to Atera and Rootly

When comparing Atera and Rootly, you can also consider the following products.

NinjaOne
NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools.

Compare NinjaOne to Atera or Rootly:

NinjaOne vs Atera NinjaOne vs Rootly
incident.io
Create, manage and resolve incidents directly in Slack. Leave the rest to us.

Compare incident.io to Atera or Rootly:

incident.io vs Atera incident.io vs Rootly
Intercom
Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Compare Intercom to Atera or Rootly:

Intercom vs Atera Intercom vs Rootly
Scoutflo
The first-ever commercial open-source marketplace.

Compare Scoutflo to Atera or Rootly:

Scoutflo vs Atera Scoutflo vs Rootly
tawk.to
tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Compare tawk.to to Atera or Rootly:

tawk.to vs Atera tawk.to vs Rootly
Better Stack
Everything you need to ship higher‑quality software faster.

Compare Better Stack to Atera or Rootly:

Better Stack vs Atera Better Stack vs Rootly