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NinjaOne VS Rootly

Compare NinjaOne VS Rootly and see what are their differences

NinjaOne

NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools.

NinjaOne screenshot
Rating
5.0 · 1 review
Pricing
Paid Free trial
Alternatives Is it good?
Rootly

Rootly helps build a consistent incident response process by automating manual admin work like creating incident channels, Jira tickets, Zoom rooms, and generating postmortem timelines, all from within Slack.

Rootly Landing page
Rating
0 reviews
Alternatives Is it good?
SuperOps
Modern PSA and RMM Software for MSP's and IT Teams sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, Rootly seems to be more popular. It has been mentioned 18 times since March 2021.

social mentions
0 vs 18
Monitoring Tools popularity
92% vs 8%
alternatives listed
240+ vs 168

Base details

Website, pricing, platforms and company facts side by side.

NinjaOne
Rootly
Website ninjaone.com rootly.com
Pricing
Paid Free trial Official pricing
Official pricing
Company Startup from the United States · 1,000 - 1,999 employees —
Listed in
Remote Monitoring And Management Patch Management MSP IT Management Monitoring Tools Remote Support IT Asset Management Backup & Restore Business Continuity Management +6
Slack Developer Tools Tech Uptime Monitoring +1

About NinjaOne and Rootly

In their own words, as submitted to SaaSHub.

NinjaOne
Rootly

NinjaOne automates the hardest parts of IT, empowering more than 17,000 IT teams with visibility, security, and control over all endpoints. The NinjaOne platform increases productivity while reducing risk and IT costs. Organizations use NinjaOne, including its wide range of IT and security...

Read more about NinjaOne

No description of Rootly yet.

Features and specs

What each product offers, as listed by its team.

NinjaOne 17 features
Rootly 4 features
  • Self Service Portal
  • Audit, Analysis and Compliance
  • User Activity Monitoring
  • Software Inventory
  • Internet Usage Monitoring
  • IP Address Monitoring
  • Bandwidth Monitoring
  • Network Diagnosis
  • Vulnerability Scanners
  • Data Loss Prevention
  • Multi-Patch Deployments
  • Unified Threat Management (UTM)
  • Ransomware Protection
  • Intrusion Detection and Prevention (IDS/IPS)
  • Endpoint Detection and Response
  • Breach Detection
  • Advanced Threat Protection
  • Efficient Incident Management
    Rootly offers streamlined incident management processes that help teams quickly respond to and resolve incidents, reducing downtime and improving service reliability.
  • Slack Integration
    Rootly integrates seamlessly with Slack, allowing teams to manage incidents directly from their communication platform, which enhances collaboration and reduces response time.
  • Automated Postmortems
    The platform provides automated postmortem reports, which help teams learn from past incidents without the manual effort, fostering a culture of continuous improvement.
  • Customizable Workflows
    Rootly allows users to create and customize workflows to fit their unique incident management processes, ensuring a tailored approach for different organizational needs.

Possible disadvantages

  • Learning Curve
    New users may experience a learning curve as they get accustomed to the platform's features and functionalities, which can temporarily affect productivity.
  • Pricing
    For smaller teams or startups, the cost of using Rootly may be a consideration, as the pricing model might not fit tight budgets.
  • Limited Standalone Use
    Rootly is heavily reliant on integration with other tools, primarily Slack, which may limit its standalone functionality for teams not using compatible systems.
  • User Interface Complexity
    Some users might find the interface complex or overwhelming due to the abundance of features, which can be challenging for those who prefer simplicity.

Analysis

An editorial look at what each product does well and who it suits.

NinjaOne
Rootly

Overall verdict

  • Yes, NinjaOne is considered a reliable IT management solution.

Why this product is good

  • NinjaOne offers a comprehensive suite of tools for remote monitoring and management (RMM), patch management, endpoint management, and more. Users appreciate its user-friendly interface, responsive support, and efficient automation features that help streamline IT operations.

Recommended for

  • IT professionals looking for a robust RMM solution
  • Managed Service Providers (MSPs) needing efficient client management tools
  • Businesses seeking to streamline IT operations with automation
  • Organizations requiring reliable endpoint and patch management

No analysis of Rootly yet.

Videos

Walkthroughs and reviews on video.

NinjaOne 6 videos + Add
Rootly 0 videos + Add

NinjaRMM Live Setup

More videos

  • Review - NinjaRMM Tech Talk
  • Demo - NinjaOne Backup
  • Review - TechnologyAdvice: NinjaOne Review - Top Features, Pros & Cons, and Alternatives
  • Demo - NinjaOne | Spend more time on the important things
  • Review - NinjaOne RMM Review

No Rootly videos yet. You could help us improve this page by suggesting one.

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
NinjaOne
Rootly
92% 92%
Monitoring Tools
8% 8%
0% 0%
Developer Tools
100% 100%
100% 100%
IT Management
0% 0%
0% 0%
Slack
100% 100%

Questions & Answers

As answered by people managing NinjaOne and Rootly.

How would you describe the primary audience of your product?

NinjaOne's answer

NinjaOne customers include MSPs and internal IT organizations of all sizes.

What makes your product unique?

NinjaOne's answer

NinjaOne is a cloud-native unified IT management platform tailored for IT organizations and MSPs. It offers comprehensive monitoring, management, patching and security for a diverse range of endpoints — including Windows, macOS, Linux, VMs, and SNMP — all consolidated within a singular intuitive dashboard.

Its robust automation features empower technicians to offload routine, time-intensive tasks, redirecting their attention to strategic endeavors. Designed for proactive daily management, NinjaOne boasts a user-friendly interface, ensuring a smooth set-up and operation. With complimentary unlimited onboarding, training, and support, we're committed to maximizing the ROI for our customers' NinjaOne investments.

Why should a person choose your product over its competitors?

NinjaOne's answer

NinjaOne equips MSP and IT teams with a unified hub for overseeing, patching, and supporting all their endpoints. Leveraging our integrated solution and policy-driven management, we introduce a remarkable degree of automation into standard IT workflows, enabling technicians to channel their expertise into intricate tasks and innovative problem-solving.

Tailored for the modern, distributed workforce, NinjaOne's cloud-native platform allows technicians to manage any internet-connected endpoint from any location, eliminating the need for any infrastructure. This not only trims management costs but also simplifies the process. The platform's agile and user-friendly interface further amplifies efficiency, making IT operations seamless for teams.

What's the story behind your product?

NinjaOne's answer

NinjaOne is dedicated to building top-tier, scalable, and user-friendly IT management solutions that empower MSPs and IT experts to ensure business continuity and enhance profitability. With a user experience intricately designed from inception, we aim to minimize onboarding costs and optimize automation, offering a cutting-edge, proactive IT management journey. Presently, over 13,000 MSPs and IT entities worldwide trust NinjaOne to oversee, update, and secure more than 5 million endpoints.

Which are the primary technologies used for building your product?

NinjaOne's answer

NinjaOne is a cloud-native unified IT management platform. Key technologies include monitoring & alerting, patch management, software deployment, scripting & automation, remote control, backup, ticketing, documentation, next generation antivirus (NGAV) and endpoint detection and response (EDR). Additionally, NinjaOne seamlessly integrates with numerous popular solutions, further enhancing our customers' workflow efficiency.

User comments

Share your experience with using NinjaOne and Rootly. For example, how are they different and which one is better?

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

NinjaOne 5.0 · 1 review
Rootly no reviews yet

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We have no reviews of Rootly yet. Be the first one to post

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

NinjaOne 0 mentions
Rootly 18 mentions

Tracking NinjaOne since Mar 2021.

  • Ask HN: Who is hiring? (August 2026)
    Rootly | https://rootly.com/| design, engineering, GTM, sales | SF Bay, Toronto, APAC Rootly is an AI-native on-call and incident response. Modern Slack and MS Teams native incident management—from your... - Source: Hacker News / about 1 month ago
  • What is an AI SRE? Definition, Capabilities, and 2026 Buyer's Lens
    A copilot inside Rootly, incident.io, FireHydrant, or Datadog Bits AI drafts Slack updates, suggests on-call swaps, and writes a postmortem from artefacts the team has already produced. An AI SRE generates the evidence those artefacts... - Source: dev.to / 4 months ago
  • Top 5 Opsgenie Alternatives for Efficient Incident Management
    Rootly is an incident management platform designed to reduce manual work and streamline collaboration by meeting engineers where they work: in Slack. It focuses heavily on automating the entire incident response process, from creation to... - Source: dev.to / about 1 year ago

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Alternatives to NinjaOne and Rootly

When comparing NinjaOne and Rootly, you can also consider the following products.

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