Atera VS Pidgin

Compare Atera VS Pidgin and see what are their differences

Rating: 5.0 · 1 review
Pricing: Paid Free trial

Alternatives Is it good?

Rating: 0 reviews

Alternatives Is it good?

SuperOps

Modern PSA and RMM Software for MSP's and IT Teams sponsored

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, Pidgin should be more popular than Atera. It has been mentioned 18 times since March 2021.

social mentions: 5 vs 18
Monitoring Tools popularity: 100% vs 0%

Base details

Website, pricing, platforms and company facts side by side.

	Atera	Pidgin
Website	atera.com	pidgin.im
Pricing	Paid Free trial Official pricing	—
Platforms	Windows Mac OSX Linux	—
Company	2001	Startup from the United States
Listed in	Monitoring Tools Remote Monitoring And Management IT Management Patch Management MSP Remote Support IT Asset Management Help Desk Managed Service Provider +6	Communication Messaging Group Chat & Notifications Instant Messaging +1

About Atera and Pidgin

In their own words, as submitted to SaaSHub.

Atera

Pidgin

Built to streamline and scale operations, Atera empowers IT teams to efficiently manage and preemptively protect infrastructure, improve service delivery, and ensure organizational needs are met. Serving over 12,000 customers across 120 countries, Atera’s platform offers powerful tools including...

Features and specs

What each product offers, as listed by its team.

Atera 7 features

Pidgin 5 features

Remote Monitoring
Help desk
IT Asset Management
Network Monitoring
Remote Desktop Access
Remote Control
Patch Management

Multi-Protocol Support
Pidgin supports a wide range of chat protocols like AIM, MSN, Google Talk, Jabber/XMPP, ICQ, and IRC, making it versatile for users who need to manage multiple accounts from different networks.
Open Source
Being open-source software, Pidgin allows for transparency and extensive customization. Community contributions help in improving its features and security.
Cross-Platform
Pidgin is available for multiple operating systems including Windows, macOS, and Linux, which makes it accessible to a broad user base.
Plugin Support
Pidgin offers a plethora of plugins that extend its functionality, allowing users to add features like encryption, additional protocol support, and interface enhancements.
Lightweight
Pidgin is relatively lightweight and does not consume a lot of system resources, making it ideal for users who need efficient performance.

Possible disadvantages

Outdated Interface
The user interface of Pidgin is considered outdated by modern standards, which may not appeal to users looking for a sleek and contemporary design.
Limited Native Mobile Support
Pidgin does not have robust support for mobile platforms natively, making it less convenient for users who want to synchronize their chats across mobile and desktop.
Security Concerns
Because of its open-source nature, any vulnerabilities discovered are publicly available, which can be a double-edged sword regarding security.
Complexity in Setup
Initial setup and configuration might be complex for non-technical users, especially those needing to set up multiple accounts and plugins.
Limited Support for Modern Protocols
Pidgin may lack support for newer chat protocols and services, thus limiting users who rely on more modern communication platforms.

Analysis

An editorial look at what each product does well and who it suits.

Atera

Pidgin

Overall verdict

Atera is generally considered a good remote monitoring and management (RMM) tool for IT professionals and managed service providers (MSPs).

Why this product is good

Atera offers a comprehensive solution that combines RMM, Professional Services Automation (PSA), and remote access into a single platform. Users appreciate its intuitive interface, robust feature set, and scalability. Additionally, it provides real-time alerting, patch management, and remote control capabilities, which are essential for efficient IT management. Atera's pricing model is also attractive as it's based on a per-user basis, allowing unlimited devices, which can be cost-effective for many businesses.

Recommended for

Atera is recommended for small to medium-sized MSPs, IT consultants, and internal IT departments that need an all-in-one solution for IT management. It is particularly beneficial for those who prefer a cloud-based platform and value the flexibility of a pay-per-user pricing structure.

Overall verdict

Pidgin is a good choice for users looking for a lightweight, multi-protocol instant messaging client. It is most appreciated for its simplicity, ease of use, and flexibility to configure according to user preferences. However, as some messaging services push towards proprietary protocols, Pidgin may require additional plugins or tweaks to remain fully compatible, and users should be aware of any potential limitations.

Why this product is good

Pidgin is a versatile and open-source instant messaging client that supports multiple messaging protocols simultaneously, such as AIM, Google Talk, Jabber/XMPP, ICQ, and many others. It provides a unified platform for users who want to manage different chat accounts and services in one place. Its extensibility through plugins allows for additional functionalities like encryption, interface customization, and message logging. Furthermore, being open-source means it has a robust community supporting and updating it, which contributes to its reliability and security.

Recommended for

Pidgin is highly recommended for users who need to manage multiple chat accounts from different platforms within a single app. It is ideal for individuals who appreciate open-source software and the ability to extend functionality through plugins. It's particularly useful for those who prioritize functionality over a modern user interface and are comfortable with making customizations if needed.

Videos

Walkthroughs and reviews on video.

Atera 8 videos + Add

Pidgin 3 videos + Add

Enter a new era of AI-powered IT with Atera

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100

Atera

Pidgin

100% 100%

Monitoring Tools

0% 0%

Communication

100% 100%

IT Management

0% 0%

Group Chat & Notifications

100% 100%

User comments

Share your experience with using Atera and Pidgin. For example, how are they different and which one is better?

Reviews and articles

External articles and on-site reviews we used to compare the two products.

Atera 5.0 · 1 review

Pidgin no reviews yet

Great tool!
SaaSHub review

· Mar 2024

Atera streamlines IT operations, making them more efficient and accessible. Whether you're a seasoned pro or new to IT, Atera's intuitive platform is a game-changer. Highly recommended for businesses looking to...
HWMonitor Review & Alternatives for 2023
www.comparitech.com · Oct 2023

The Atera system is a cloud-based service that includes server time and space for processing and storage, so the MSP that signs up for this package doesn’t need to have any major infrastructure on its own site. The...
10 Best RMM Software | Remote Monitoring & Management Tools 2021
www.softwaretestinghelp.com · Aug 2021

Verdict: With its fixed pricing for unlimited devices, and its ease of use, Atera is truly the ultimate all-in-one software IT professionals need. Try 100% free for 30-days. It’s risk-free, no credit card required,...

Franz Not Working ? Try These Best Franz Alternatives! [2023]
viraltalky.com · Dec 2022

Pidgin is a well-known multi-platform, cross-platform instant messaging client that had to alter its name at the time owing to legal concerns with AOL. You can talk with users of Skype, Yahoo, ICQ, AIM, and even those...
The 7 Best Chat Apps and Clients Better Than Official Messengers
thebetterparent.com · Aug 2018

Given its many years and open-source nature, Pidgin supports a wide variety of chat networks, along with third-party plugins to enable many more. For example, there isn’t an official WhatsApp plugin, but you can get...

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Atera 5 mentions

Pidgin 18 mentions

Chat is a mess...
Our 24x7 live chat support is the best way to troubleshoot this issue quickly. You can contact them out from our website (atera.com bottom right corner) or from within the app help widget. Source: almost 4 years ago
Best HaloPSA alternatives?
Check out atera.com and feel free to let me know if you have any questions! Source: almost 4 years ago
Atera ticketing issue
If after the setup it's still not working, can you pls try to reach out to our support via the live chat channel ? You can contact them using the help icon the right bottom corner of our website, atera.com . Source: about 4 years ago

GNOME 2.20 but its Web Components
I'm going for a classic feel here, so I designed the webmentions (which used to appear in a sidebar or under the post) UI to look like a Pidgin IM session, and the slide decks page looks (kinda) like OOO Impress. - Source: dev.to / 7 months ago
Right to be Forgotten and Open Source
When it comes to Right to be Forgotten we only have few places were we have user data as part of us running Pidgin. These are our mailing list archives which have been replaced by Discourse, our issue tracker, and our old developer WIKI. - Source: dev.to / over 1 year ago
How can I forward Facebook messenger messages to email?
I can't think of any way. There is a Facebook plugin for Pidgin, and you can get at your chats that way with a more versatile cross-platform messenger, if you are more normally on other chat services. https://pidgin.im/ - Source: Hacker News / over 2 years ago

Alternatives to Atera and Pidgin

When comparing Atera and Pidgin, you can also consider the following products.

NinjaOne
NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools.

Compare NinjaOne to Atera or Pidgin:

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Telegram
Telegram is a messaging app with a focus on speed and security. It’s superfast, simple and free.

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Intercom
Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

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Trillian
Trillian is a decentralized and federated instant messaging platform that lets your whole company send private and group messages, keep tabs on what co-workers are doing, share files, and much more.

Compare Trillian to Atera or Pidgin:

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tawk.to
tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Compare tawk.to to Atera or Pidgin:

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Adium
Adium is a free instant messaging application for Mac OS X that can connect to AIM, MSN, Jabber, Yahoo, and more.

Compare Adium to Atera or Pidgin:

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