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Atera VS MasterControl

Compare Atera VS MasterControl and see what are their differences

Atera

Atera is reinventing the world of IT by harnessing AI to power our all-in-one Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automations platform—streamlining organizational IT management at scale with our proprietary Action AI™.

Atera Action AI™
Rating
5.0 · 1 review
Pricing
Paid Free trial
Alternatives Is it good?
MasterControl

Life Changing Products, Flawlessly Manufactured.

MasterControl Landing page
Rating
0 reviews
Alternatives Is it good?
BusinessLOG SOC
A centralized log management and SIEM platform built for compliance, auditing, anomaly detection, and infrastructure visibility. sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, Atera seems to be more popular. It has been mentioned 5 times since March 2021.

social mentions
5 vs 0
Monitoring Tools popularity
100% vs 0%

Base details

Website, pricing, platforms and company facts side by side.

Atera
MasterControl
Website atera.com mastercontrol.com
Pricing
Paid Free trial Official pricing
Official pricing
Platforms
Windows Mac OSX Linux
—
Company 2001 —
Listed in
Monitoring Tools Remote Monitoring And Management IT Management Patch Management MSP Remote Support IT Asset Management Help Desk Managed Service Provider +6
Quality Management QMS Software Manufacturing Execution System (MES) Electronic Batch Records (EBR) Electronic Device History Record CAPA Governance, Risk And Compliance Document Management Logbooks Digital Asset Management Asset Management Life Sciences +9

About Atera and MasterControl

In their own words, as submitted to SaaSHub.

Atera
MasterControl

Built to streamline and scale operations, Atera empowers IT teams to efficiently manage and preemptively protect infrastructure, improve service delivery, and ensure organizational needs are met. Serving over 12,000 customers across 120 countries, Atera’s platform offers powerful tools including...

Read more about Atera

1,100+ companies get safer products to market faster using MasterControl's connected QMS, MES, and EBR software. Improve manufacturing performance and quality assurance with software made for a modern world.

Read more about MasterControl

Features and specs

What each product offers, as listed by its team.

Atera 7 features
MasterControl 6 features
  • Remote Monitoring
  • Help desk
  • IT Asset Management
  • Network Monitoring
  • Remote Desktop Access
  • Remote Control
  • Patch Management
  • Comprehensive Quality Management
    MasterControl offers a wide array of quality management tools that can help organizations meet compliance and regulatory requirements effectively.
  • User-Friendly Interface
    The software features a user-friendly interface that makes it easier for employees to adopt and utilize its various functions.
  • Scalability
    MasterControl is designed to scale with the growth of your organization, making it a flexible option for companies of all sizes.
  • Regulatory Compliance
    The platform helps businesses adhere to various regulatory standards, such as FDA, ISO, and other global guidelines.
  • Cloud-Based Solution
    Being a cloud-based platform, it eliminates the need for extensive IT infrastructure and enables remote access.
  • Robust Customer Support
    MasterControl offers excellent customer support, including training and consulting services, to ensure smooth implementation and usage.

Possible disadvantages

  • High Cost
    The pricing for MasterControl can be high, which might be a barrier for smaller companies or startups.
  • Complexity
    Due to its vast array of features, new users or smaller teams may find the software complex and overwhelming initially.
  • Customization Limitations
    While the software is robust, some users may find it difficult to customize certain features to meet very specific needs.
  • Integration Challenges
    Integrating MasterControl with existing systems and software can sometimes be a challenge and may require additional IT resources.
  • Learning Curve
    Despite a user-friendly interface, the extensive capabilities of the software can result in a steep learning curve for some users.
  • Periodic Downtime
    As a cloud-based platform, users may occasionally face downtime or performance issues, which can hinder the workflow.

Analysis

An editorial look at what each product does well and who it suits.

Atera
MasterControl

Overall verdict

  • Atera is generally considered a good remote monitoring and management (RMM) tool for IT professionals and managed service providers (MSPs).

Why this product is good

  • Atera offers a comprehensive solution that combines RMM, Professional Services Automation (PSA), and remote access into a single platform. Users appreciate its intuitive interface, robust feature set, and scalability. Additionally, it provides real-time alerting, patch management, and remote control capabilities, which are essential for efficient IT management. Atera's pricing model is also attractive as it's based on a per-user basis, allowing unlimited devices, which can be cost-effective for many businesses.

Recommended for

    Atera is recommended for small to medium-sized MSPs, IT consultants, and internal IT departments that need an all-in-one solution for IT management. It is particularly beneficial for those who prefer a cloud-based platform and value the flexibility of a pay-per-user pricing structure.

Overall verdict

  • MasterControl is generally considered a reputable and effective Quality Management Software (QMS) solution, particularly for industries such as life sciences and pharmaceuticals.

Why this product is good

  • MasterControl offers a comprehensive suite of tools designed to streamline compliance and quality processes. It is known for its robust features, including document control, training management, audit management, and more. The platform is highly configurable, allowing it to meet specific regulatory requirements, which is crucial for companies in highly regulated industries. Additionally, users often praise its customer support and integration capabilities.

Recommended for

  • Life Sciences Companies
  • Pharmaceutical Companies
  • Medical Device Manufacturers
  • Biotechnology Firms
  • Food & Beverage Industries
  • Any industry requiring strict compliance and quality control

Videos

Walkthroughs and reviews on video.

Atera 8 videos + Add
MasterControl 1 video + Add

Enter a new era of AI-powered IT with Atera

More videos

  • Tutorial - Here's how to streamline your IT workflow - go to: Atera.com
  • Tutorial - Trapp - Atera Customer Stories
  • Tutorial - AI Explainer
  • Review - Atera Review 2024 - Best Remote Monitoring and Management Software (RMM)
  • Review - Atera Review - An in depth look at the PSA and RMM for MSPs
  • Review - Atera Review: The best all in one solution
  • Review - Atera Review: Atera, Dump the other options

MasterControl Quality Management System (QMS) Demo

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Atera
MasterControl
100% 100%
Monitoring Tools
0% 0%
0% 0%
Quality Management
100% 100%
100% 100%
IT Management
0% 0%
0% 0%
Governance, Risk And Compliance
100% 100%

User comments

Share your experience with using Atera and MasterControl. For example, how are they different and which one is better?

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

Atera 5.0 · 1 review
MasterControl no reviews yet
  • Great tool!
    SaaSHub review
    · Mar 2024

    Atera streamlines IT operations, making them more efficient and accessible. Whether you're a seasoned pro or new to IT, Atera's intuitive platform is a game-changer. Highly recommended for businesses looking to...

  • HWMonitor Review & Alternatives for 2023
    www.comparitech.com · Oct 2023

    The Atera system is a cloud-based service that includes server time and space for processing and storage, so the MSP that signs up for this package doesn’t need to have any major infrastructure on its own site. The...

  • 10 Best RMM Software | Remote Monitoring & Management Tools 2021
    www.softwaretestinghelp.com · Aug 2021

    Verdict: With its fixed pricing for unlimited devices, and its ease of use, Atera is truly the ultimate all-in-one software IT professionals need. Try 100% free for 30-days. It’s risk-free, no credit card required,...

View more

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Atera 5 mentions
MasterControl 0 mentions
  • Chat is a mess...
    Our 24x7 live chat support is the best way to troubleshoot this issue quickly. You can contact them out from our website (atera.com bottom right corner) or from within the app help widget. Source: almost 4 years ago
  • Best HaloPSA alternatives?
    Check out atera.com and feel free to let me know if you have any questions! Source: almost 4 years ago
  • Atera ticketing issue
    If after the setup it's still not working, can you pls try to reach out to our support via the live chat channel ? You can contact them using the help icon the right bottom corner of our website, atera.com . Source: about 4 years ago

View more

Tracking MasterControl since Mar 2021.

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When comparing Atera and MasterControl, you can also consider the following products.

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