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Atera VS Loop Feedback

Compare Atera VS Loop Feedback and see what are their differences

Atera

Atera is reinventing the world of IT by harnessing AI to power our all-in-one Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automations platform—streamlining organizational IT management at scale with our proprietary Action AI™.

Atera Action AI™
Rating
5.0 · 1 review
Pricing
Paid Free trial
Alternatives Is it good?
Loop Feedback

Loop leverages a screenshot plugin that integrates directly into your website, as well as an embeddable forum, to help you collect customer feedback.

Loop Feedback Landing page
Rating
0 reviews
Pricing
Freemium Free trial $39.99 / Monthly
Alternatives Is it good?
NinjaOne
NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools. sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, Atera seems to be more popular. It has been mentioned 5 times since March 2021.

social mentions
5 vs 0
Monitoring Tools popularity
100% vs 0%
alternatives listed
240+ vs 172

Base details

Website, pricing, platforms and company facts side by side.

Atera
Loop Feedback
Website atera.com loopinput.com
Pricing
Paid Free trial Official pricing
Freemium Free trial $39.99 / Monthly Official pricing
Platforms
Windows Mac OSX Linux
Web
Company 2001 —
Listed in
Monitoring Tools Remote Monitoring And Management IT Management Patch Management MSP Remote Support IT Asset Management Help Desk Managed Service Provider +6
User Feedback Customer Feedback User Feedback Management Screenshot Annotation Visual Bug Reports Bug Trackers +3

About Atera and Loop Feedback

In their own words, as submitted to SaaSHub.

Atera
Loop Feedback

Built to streamline and scale operations, Atera empowers IT teams to efficiently manage and preemptively protect infrastructure, improve service delivery, and ensure organizational needs are met. Serving over 12,000 customers across 120 countries, Atera’s platform offers powerful tools including...

Read more about Atera

No description of Loop Feedback yet.

Features and specs

What each product offers, as listed by its team.

Atera 7 features
Loop Feedback 5 features
  • Remote Monitoring
  • Help desk
  • IT Asset Management
  • Network Monitoring
  • Remote Desktop Access
  • Remote Control
  • Patch Management
  • User-Friendly Interface
    Loop Feedback provides an intuitive and easy-to-navigate interface that makes it simple for users to give and manage feedback without a steep learning curve.
  • Real-Time Feedback
    Allows users to receive feedback in real-time, enabling quicker responses and adjustments based on the input received.
  • Customizable Feedback Templates
    Offers a variety of customizable feedback templates, allowing users to tailor feedback requests to their specific needs and use cases.
  • Integration Capabilities
    Seamlessly integrates with other tools and platforms, enhancing its utility and ease of incorporation into existing workflows.
  • Feedback Analytics
    Provides detailed analytics and insights, helping users to track trends, understand areas for improvement, and measure the impact of changes over time.

Possible disadvantages

  • Limited Offline Access
    Primarily designed for online use, limiting its functionality and accessibility when offline or in environments with poor internet connectivity.
  • Pricing Model
    The pricing model may not be cost-effective for small businesses or individuals who may find the subscription rates high compared to their usage needs.
  • Learning Curve for Advanced Features
    While the basic interface is user-friendly, some advanced features may require additional learning and training for effective utilization.
  • Data Privacy Concerns
    Some users may have reservations about data privacy, especially if sensitive feedback data is stored in the cloud.
  • Customization Limitations
    Despite offering customization options, there may be limitations in terms of fully tailoring the platform to meet highly specific or niche feedback requirements.

Analysis

An editorial look at what each product does well and who it suits.

Atera
Loop Feedback

Overall verdict

  • Atera is generally considered a good remote monitoring and management (RMM) tool for IT professionals and managed service providers (MSPs).

Why this product is good

  • Atera offers a comprehensive solution that combines RMM, Professional Services Automation (PSA), and remote access into a single platform. Users appreciate its intuitive interface, robust feature set, and scalability. Additionally, it provides real-time alerting, patch management, and remote control capabilities, which are essential for efficient IT management. Atera's pricing model is also attractive as it's based on a per-user basis, allowing unlimited devices, which can be cost-effective for many businesses.

Recommended for

    Atera is recommended for small to medium-sized MSPs, IT consultants, and internal IT departments that need an all-in-one solution for IT management. It is particularly beneficial for those who prefer a cloud-based platform and value the flexibility of a pay-per-user pricing structure.

No analysis of Loop Feedback yet.

Videos

Walkthroughs and reviews on video.

Atera 8 videos + Add
Loop Feedback 0 videos + Add

Enter a new era of AI-powered IT with Atera

More videos

  • Tutorial - Here's how to streamline your IT workflow - go to: Atera.com
  • Tutorial - Trapp - Atera Customer Stories
  • Tutorial - AI Explainer
  • Review - Atera Review 2024 - Best Remote Monitoring and Management Software (RMM)
  • Review - Atera Review - An in depth look at the PSA and RMM for MSPs
  • Review - Atera Review: The best all in one solution
  • Review - Atera Review: Atera, Dump the other options

No Loop Feedback videos yet. You could help us improve this page by suggesting one.

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Atera
Loop Feedback
100% 100%
Monitoring Tools
0% 0%
0% 0%
Customer Feedback
100% 100%
100% 100%
IT Management
0% 0%
0% 0%
User Feedback
100% 100%

User comments

Share your experience with using Atera and Loop Feedback. For example, how are they different and which one is better?

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

Atera 5.0 · 1 review
Loop Feedback no reviews yet
  • Great tool!
    SaaSHub review
    · Mar 2024

    Atera streamlines IT operations, making them more efficient and accessible. Whether you're a seasoned pro or new to IT, Atera's intuitive platform is a game-changer. Highly recommended for businesses looking to...

  • HWMonitor Review & Alternatives for 2023
    www.comparitech.com · Oct 2023

    The Atera system is a cloud-based service that includes server time and space for processing and storage, so the MSP that signs up for this package doesn’t need to have any major infrastructure on its own site. The...

  • 10 Best RMM Software | Remote Monitoring & Management Tools 2021
    www.softwaretestinghelp.com · Aug 2021

    Verdict: With its fixed pricing for unlimited devices, and its ease of use, Atera is truly the ultimate all-in-one software IT professionals need. Try 100% free for 30-days. It’s risk-free, no credit card required,...

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We have no reviews of Loop Feedback yet. Be the first one to post

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Atera 5 mentions
Loop Feedback 0 mentions
  • Chat is a mess...
    Our 24x7 live chat support is the best way to troubleshoot this issue quickly. You can contact them out from our website (atera.com bottom right corner) or from within the app help widget. Source: almost 4 years ago
  • Best HaloPSA alternatives?
    Check out atera.com and feel free to let me know if you have any questions! Source: almost 4 years ago
  • Atera ticketing issue
    If after the setup it's still not working, can you pls try to reach out to our support via the live chat channel ? You can contact them using the help icon the right bottom corner of our website, atera.com . Source: about 4 years ago

View more

Tracking Loop Feedback since Mar 2021.

Alternatives to Atera and Loop Feedback

When comparing Atera and Loop Feedback, you can also consider the following products.

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