Atera VS Comwave

Compare Atera VS Comwave and see what are their differences

Rating: 5.0 · 1 review
Pricing: Paid Free trial

Alternatives Is it good?

Rating: 0 reviews

Alternatives Is it good?

EcholoN

EcholoN is an Enterprise Application Framework and configurable software platform for ESM, ITSM, Service Desk, CMDB, Customer Service, Field Service Management and custom digital business processes. sponsored

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, Atera seems to be more popular. It has been mentioned 5 times since March 2021.

social mentions: 5 vs 0
Monitoring Tools popularity: 100% vs 0%
alternatives listed: 240+ vs 38

Base details

Website, pricing, platforms and company facts side by side.

	Atera	Comwave
Website	atera.com	comwave.net
Pricing	Paid Free trial Official pricing	Official pricing
Platforms	Windows Mac OSX Linux	—
Company	2001	—
Listed in	Monitoring Tools Remote Monitoring And Management IT Management Patch Management MSP Remote Support IT Asset Management Help Desk Managed Service Provider +6	Communication Group Chat & Notifications Messaging Instant Messaging +1

About Atera and Comwave

In their own words, as submitted to SaaSHub.

Atera

Comwave

Built to streamline and scale operations, Atera empowers IT teams to efficiently manage and preemptively protect infrastructure, improve service delivery, and ensure organizational needs are met. Serving over 12,000 customers across 120 countries, Atera’s platform offers powerful tools including...

Features and specs

What each product offers, as listed by its team.

Atera 7 features

Comwave 4 features

Remote Monitoring
Help desk
IT Asset Management
Network Monitoring
Remote Desktop Access
Remote Control
Patch Management

Affordable Pricing
Comwave offers competitive pricing on its residential internet, phone, and television services, making it an appealing option for budget-conscious consumers.
Bundle Options
Customers can benefit from bundling internet, phone, and TV services, which often results in an overall cost reduction and added convenience of a single bill.
VoIP Service
Their Voice over Internet Protocol (VoIP) phone service provides an alternative to traditional landlines, often at lower costs.
No Contract Options
Comwave offers services without requiring long-term contracts, providing flexibility and freedom for their customers.

Possible disadvantages

Customer Service
Some customers have reported issues with Comwave’s customer service, citing long wait times and difficulties in resolving issues.
Installation Fees
Installation fees can sometimes be higher compared to other service providers, which could increase the initial cost for new users.
Limited Availability
Comwave's services might not be available in all areas, which limits access for some potential customers.
Service Reliability
A few customers have expressed concerns about the reliability of the internet connection, including occasional outages.

Analysis

An editorial look at what each product does well and who it suits.

Atera

Comwave

Overall verdict

Atera is generally considered a good remote monitoring and management (RMM) tool for IT professionals and managed service providers (MSPs).

Why this product is good

Atera offers a comprehensive solution that combines RMM, Professional Services Automation (PSA), and remote access into a single platform. Users appreciate its intuitive interface, robust feature set, and scalability. Additionally, it provides real-time alerting, patch management, and remote control capabilities, which are essential for efficient IT management. Atera's pricing model is also attractive as it's based on a per-user basis, allowing unlimited devices, which can be cost-effective for many businesses.

Recommended for

Atera is recommended for small to medium-sized MSPs, IT consultants, and internal IT departments that need an all-in-one solution for IT management. It is particularly beneficial for those who prefer a cloud-based platform and value the flexibility of a pay-per-user pricing structure.

No analysis of Comwave yet.

Videos

Walkthroughs and reviews on video.

Atera 8 videos + Add

Comwave 3 videos + Add

Enter a new era of AI-powered IT with Atera

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100

Atera

Comwave

100% 100%

0% 0%

100% 100%

0% 0%

100% 100%

User comments

Share your experience with using Atera and Comwave. For example, how are they different and which one is better?

Reviews and articles

External articles and on-site reviews we used to compare the two products.

Atera 5.0 · 1 review

Comwave no reviews yet

Great tool!
SaaSHub review

· Mar 2024

Atera streamlines IT operations, making them more efficient and accessible. Whether you're a seasoned pro or new to IT, Atera's intuitive platform is a game-changer. Highly recommended for businesses looking to...
HWMonitor Review & Alternatives for 2023
www.comparitech.com · Oct 2023

The Atera system is a cloud-based service that includes server time and space for processing and storage, so the MSP that signs up for this package doesn’t need to have any major infrastructure on its own site. The...
10 Best RMM Software | Remote Monitoring & Management Tools 2021
www.softwaretestinghelp.com · Aug 2021

Verdict: With its fixed pricing for unlimited devices, and its ease of use, Atera is truly the ultimate all-in-one software IT professionals need. Try 100% free for 30-days. It’s risk-free, no credit card required,...

We have no reviews of Comwave yet. Be the first one to post

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Atera 5 mentions

Comwave 0 mentions

Chat is a mess...
Our 24x7 live chat support is the best way to troubleshoot this issue quickly. You can contact them out from our website (atera.com bottom right corner) or from within the app help widget. Source: almost 4 years ago
Best HaloPSA alternatives?
Check out atera.com and feel free to let me know if you have any questions! Source: almost 4 years ago
Atera ticketing issue
If after the setup it's still not working, can you pls try to reach out to our support via the live chat channel ? You can contact them using the help icon the right bottom corner of our website, atera.com . Source: about 4 years ago

Tracking Comwave since Mar 2022.

Alternatives to Atera and Comwave

When comparing Atera and Comwave, you can also consider the following products.

NinjaOne
NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools.

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Jami
Share, freely and privately

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Intercom
Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

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PL

PhonerLite
PhonerLite enables your PC to use it for internet telephony (VoIP , Voice over IP, SIP).

Compare PhonerLite to Atera or Comwave:

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tawk.to
tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Compare tawk.to to Atera or Comwave:

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Tragofone
White-label VoIP Softphone App with WebRTC and Auto-provisioning

Compare Tragofone to Atera or Comwave:

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