Software Alternatives, Accelerators & Startups

Assista.us VS Intercom

Compare Assista.us VS Intercom and see what are their differences

Assista.us logo Assista.us

Assista AI - Build Your own Conversational AI with the help our SaaS platform.

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Not present

Assista AI revolutionizes customer interaction with swift, code-free AI deployment. Emphasize your brand's unique voice with customizable avatars for an engaging, professional experience. Break language barriers with multilingual support, and turn any document into an interactive chatbot in seconds. Assista offers unwavering reliability with 99.9% uptime and stringent security measures, ensuring your AI is always ready to assist. Perfect for e-commerce, healthcare, and more, it's AI made effortless and accessible.

  • Intercom Landing page
    Landing page //
    2023-07-05

Assista.us

Website
assista.us
$ Details
freemium $20.0 / Monthly (Standart)
Release Date
2023 November

Intercom

$ Details
-
Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Assista.us videos

Assista AI Product Showcase

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to Assista.us and Intercom)
Customer Service
100 100%
0% 0
Customer Support
0 0%
100% 100
AI
100 100%
0% 0
CRM
0 0%
100% 100

Questions and Answers

As answered by people managing Assista.us and Intercom.

How would you describe your primary audience?

Assista.us's answer

Assista's primary audience includes businesses across various sectors such as e-commerce, software development, customer service providers, healthcare, travel, and insurance industries. These businesses are seeking efficient and personalized conversational experiences to enhance customer engagement.

Why should a person choose your product over its competitors?

Assista.us's answer

A person should choose Assista AI over its competitors because it offers a user-friendly platform that enables easy AI model customization in just three clicks, advanced AI models for effective responses, and a focus on customer experience and support, setting it apart in the market.

What makes your product unique?

Assista.us's answer

Assista tackles the issue of resource-heavy customer service by offering a solution that reduces the time spent on customer interactions by up to 80%. Our AI-driven platform allows businesses to implement no-code chatbots that efficiently handle customer inquiries, cutting down on the need for extensive human support and enabling around-the-clock service.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Assista.us and Intercom

Assista.us Reviews

We have no reviews of Assista.us yet.
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Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Social recommendations and mentions

Based on our record, Intercom seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Assista.us mentions (0)

We have not tracked any mentions of Assista.us yet. Tracking of Assista.us recommendations started around Nov 2023.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
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What are some alternatives?

When comparing Assista.us and Intercom, you can also consider the following products

Dante AI - Custom GPT chatbots trained on your data

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

NativeAI - NativeAI is an advertising and analytics platform for news publishers on web and mobile.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

ChatPDF - Chat with any PDF using the new ChatGPT API

Drift - A messaging app that helps you grow your business.