Assista.us
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Assista AI revolutionizes customer interaction with swift, code-free AI deployment. Emphasize your brand's unique voice with customizable avatars for an engaging, professional experience. Break language barriers with multilingual support, and turn any document into an interactive chatbot in seconds. Assista offers unwavering reliability with 99.9% uptime and stringent security measures, ensuring your AI is always ready to assist. Perfect for e-commerce, healthcare, and more, it's AI made effortless and accessible.
Assista.us FreshdeskAssista.us's answer
Assista's primary audience includes businesses across various sectors such as e-commerce, software development, customer service providers, healthcare, travel, and insurance industries. These businesses are seeking efficient and personalized conversational experiences to enhance customer engagement.
Assista.us's answer
A person should choose Assista AI over its competitors because it offers a user-friendly platform that enables easy AI model customization in just three clicks, advanced AI models for effective responses, and a focus on customer experience and support, setting it apart in the market.
Assista.us's answer
Assista tackles the issue of resource-heavy customer service by offering a solution that reduces the time spent on customer interactions by up to 80%. Our AI-driven platform allows businesses to implement no-code chatbots that efficiently handle customer inquiries, cutting down on the need for extensive human support and enabling around-the-clock service.
Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Freshdesk seems to be more popular. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
Dante AI - Custom GPT chatbots trained on your data
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
NativeAI - NativeAI is an advertising and analytics platform for news publishers on web and mobile.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
ChatPDF - Chat with any PDF using the new ChatGPT API
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!