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Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

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Collect customer feedback for your SaaS.

Which is more popular?
Website, pricing, platforms and company facts side by side.
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|---|---|---|
| Website | asknicely.com | tryfeedbackloop.com |
| Pricing | ||
| Platforms | — | |
| Company | — | Startup from France · 1 - 9 employees |
| Listed in |
In their own words, as submitted to SaaSHub.


No description of AskNicely yet.
Get an easy way to collect Feedback & feature requests from your customers so you can reduce churn and build a better software.
What each product offers, as listed by its team.


Possible disadvantages
An editorial look at what each product does well and who it suits.


No analysis of AskNicely yet.
Overall verdict
Why this product is good
Recommended for
Walkthroughs and reviews on video.
AskNicely: Your agency's new super tool.
Positive and Negative Feedback Loops
How often each product is chosen within a category, 0–100% relative to the other.


As answered by people managing AskNicely and Feedback Loop.
Feedback Loop's answer:
Use FeedbackLoop if you want a simple to integrate, cheap, versatile tool to collect customer feedback.
Feedback Loop's answer:
Cheaper, we actually listen to your feedback and improve our product daily ;)
Feedback Loop's answer:
From small indie-hackers to companies. We even offer custom solutions if requested (contact us).
Share your experience with using AskNicely and Feedback Loop. For example, how are they different and which one is better?
External articles and on-site reviews we used to compare the two products.


Genesis wanted to put out an NPS plan to collect the needed insights. According to Jake Best, Projects Coordinator for Genesis, “AskNicely has helped us address member issues to prevent cancellations.”
As AskNicely has a distinct focus on NPS, the survey options it offers are solely focused on this purpose. For the same reason, data tracked by AskNicely is similarly limited to survey responses alone.
Keep customers, increase referrals, and grow revenue using real-time NPS. The AskNicely software measures and improve the customer experience. It collects customer feedback and integrates with your CRM.
We have no reviews of Feedback Loop yet. Be the first one to post
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