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AskNicely VS Desk.com

Compare AskNicely VS Desk.com and see what are their differences

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AskNicely logo AskNicely

Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

Desk.com logo Desk.com

Customer Support Software by Desk.com. Improve your support and deliver awesome customer service. Get one Full-Time Agent seat for Free and try it now!
  • AskNicely Landing page
    Landing page //
    2023-07-18
  • Desk.com Landing page
    Landing page //
    2023-10-09

AskNicely videos

+ Add

AskNicely: Your agency's new super tool.

Desk.com videos

+ Add

Desk.com - Customer Service Software Review

More videos:

  • Review - Desk.com vs. FreshDesk - my experience with the pricing models
  • Demo - Desk.com In-Depth Overview Demo

Category Popularity

0-100% (relative to AskNicely and Desk.com)

AskNicely

Desk.com

Surveys
89 89%
Surveys
11% 11
Help Desk
0 0%
Help Desk
100% 100
Customer Feedback
100 100%
Customer Feedback
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

Share your experience with using AskNicely and Desk.com. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare AskNicely and Desk.com

AskNicely Reviews

15 Best SurveyMonkey Alternatives in 2022
Genesis wanted to put out an NPS plan to collect the needed insights. According to Jake Best, Projects Coordinator for Genesis, “AskNicely has helped us address member issues to prevent cancellations.”
Source: qualaroo.com
SurveyMonkey Competitors and Alternatives – 7 of the Best
As AskNicely has a distinct focus on NPS, the survey options it offers are solely focused on this purpose. For the same reason, data tracked by AskNicely is similarly limited to survey responses alone.
Source: www.fieldboom.com
Compare 31 of the Best Online Reputation Management Software Services
Keep customers, increase referrals, and grow revenue using real-time NPS. The AskNicely software measures and improve the customer experience. It collects customer feedback and integrates with your CRM.
Source: referralrock.com
The 7 Best SurveyMonkey Competitors and Alternatives
As AskNicely has a distinct focus on NPS, the survey options it offers are solely focused on this purpose. For the same reason, data tracked by AskNicely is similarly limited to survey responses alone.
Source: www.fieldboom.com

Desk.com Reviews

Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
App users can turn to Freshdesk community for advice, tips, and ideas on how to optimize customer service using the software
Source: financesonline.com

Social recommendations and mentions

Based on our record, Desk.com seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

AskNicely mentions (0)

We have not tracked any mentions of AskNicely yet. Tracking of AskNicely recommendations started around Mar 2021.

Desk.com mentions (4)

  • Planning to get Secretlab MAGNUS Pro XL but changed mind to get one from Desk Haus
    To like .com I know desk.com is taken but try some variation 1) Also recommend to post more videos testing your desk to extreme level 2) also to explain to people that MI is where alot of products come from 3) and doing what you keep on doing reviewing new desk and showing why yours is better (thats how I found out about you ). Source: over 1 year ago
  • Does Salesforce have a ticketing system built into it? Or do you have to create one?
    Desk.com is a light-weight version of SFDC that allows ticketing as well. Source: about 2 years ago
  • Starting out with Nexo
    It can be found at coin desk.com and is available through all major podcast platforms. Source: almost 3 years ago
  • Any clients of yours have a heavy reliance on Shared Mailboxes?
    What about using a tool like desk.com or other helpdesk/ticketing tool to have the customerservice@ flow into -. Source: about 3 years ago

What are some alternatives?

When comparing AskNicely and Desk.com, you can also consider the following products

Survey Monkey - Create and publish online surveys in minutes, and view results graphically and in real time. SurveyMonkey provides free online questionnaire and survey software.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Google Forms - Simple web forms from Google.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Qualtrics - Qualtrics is the most trusted research platform, helping brands make crucial business decisions. From surveys to insights to action.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

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