Zoho Desk
Freshdesk
Zendesk
LiveAgent
Salesforce Service Cloud
HelpScout
Intercom
Front
ZapUp
Zapier
Zoho Flow
Make.com
ifttt
Microsoft Power Automate
Jitterbit
Kissflow
Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.
ZapUp by 500apps is workflow automation software that helps automate redundant tasks and creates workflows by connecting two or multiple apps to increase productivity. Build smart workflows by integrating apps that work for you and services to sync data, trigger actions between apps, get real-time alerts, and get more work done in less time. Get access to 40+ apps with ZapUp for $14.99 per user.
Zoho Desk ZapUpWhat I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.
Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.
Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.
Based on our record, ZapUp seems to be a lot more popular than Zoho Desk. While we know about 12 links to ZapUp, we've tracked only 1 mention of Zoho Desk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Desk — Customer Support management with 3 agents and private knowledge base, email tickets. Integrates with Assist for 1 remote technician & 5 unattended computers. - Source: dev.to / almost 4 years ago
Workflow automation software holds significance for small businesses as it helps maximize efficiency at lower costs. The software helps automate daily tasks and enables the team members to concentrate on other priorities. ZapUp is an efficient app integration software that helps automate processes using its built-in tools. The amazing part about the software is that it requires no coding to conduct the tasks. You... Source: almost 3 years ago
As put by Jensen Huang, “Software is the language of automation.” The impact of an app integration software in your business cannot be overemphasized. The whole workflow process is easily monitored, and each employee can keep an eye on the progress of the tasks. Also, communication increases within the business staff and also with customers. This improves employee satisfaction and helps your business to know how... Source: almost 3 years ago
ZapUp is an app integration software that saves your team time and energy by simplifying your workflow. By streamlining repetitive tasks, you can get the job done faster and with less confusion. ZapUp integrates with popular project management apps such as Trello, Jira, and Asana to create a seamless experience for your team. Source: almost 3 years ago
Tracking and Designing: App integration software make it easy to track the progress of a workflow, and determine which person has done his part of the job at any time, and from any location. In addition, built-in illustrators and plugin compatibility allows users to easily design and illustrate their workflows as necessary. Manual workflows mean manual progress tracking, and more stressful designing. Source: almost 3 years ago
Automating workflow processes with an app integration software are crucial to any company. If you divide your business into stages (a process that is generally followed), then you will be able to understand how your workflows should be structured. Source: almost 3 years ago
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Zapier - Connect the apps you use everyday to automate your work and be more productive. 1000+ apps and easy integrations - get started in minutes.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Zoho Flow - Zoho Flow is an integration platform for effortlessly connecting web applications and automating complex business workflows.
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
Make.com - Tool for workflow automation (Former Integromat)