Software Alternatives, Accelerators & Startups

Antlere VS Intercom

Compare Antlere VS Intercom and see what are their differences

Antlere logo Antlere

Redefine Engagement, Revolutionize Insights

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • Antlere Landing page
    Landing page //
    2021-12-16

Made for SMEs and large enterprises, Antlere is a state-of-the-art Customer Experience Management Platform that allows businesses to Measure Customer Experience, Gain Actionable Insights and Engage Customers to foster better relationships – Not your traditional CEM platform.

Nearly $62 Billion is lost in US to poor customer experience. As product differentiation is becoming increasingly difficult companies are turning to Customer Experience to differentiate themselves in the market. Only 7% companies in US exceed customer expectation and a whopping 70% are unable to meet customer experience expectations while 23% companies are on the borderline. Antlere helps businesses to understand what constitutes a great experience, what product, service and organizational decisions they need to take to improve customer experience across all channels. A 5% improvement in retention can improve profitability by 25% to 100% for companies.

We specialize in customer experience management services, technologies, customer engagement, Net Promoter Score (NPS), CSAT, Market Research Technology, Employee Feedback and Engagement Tech.

  • Intercom Landing page
    Landing page //
    2023-07-05

Antlere videos

No Antlere videos yet. You could help us improve this page by suggesting one.

+ Add video

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to Antlere and Intercom)
Reputation Management
100 100%
0% 0
Customer Support
0 0%
100% 100
Office & Productivity
100 100%
0% 0
CRM
0 0%
100% 100

User comments

Share your experience with using Antlere and Intercom. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Antlere and Intercom

Antlere Reviews

We have no reviews of Antlere yet.
Be the first one to post

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.

Social recommendations and mentions

Based on our record, Intercom seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Antlere mentions (0)

We have not tracked any mentions of Antlere yet. Tracking of Antlere recommendations started around Mar 2021.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

What are some alternatives?

When comparing Antlere and Intercom, you can also consider the following products

PT Distinction - Start your PT journey with a (1 Month Free Trial). Reach more people, save time and deliver incredible results. Your ultimate online training business starts with PT Distinction. Beautiful software to run your entire training business.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

MyFeelback - Turn customer feedback into a cash machine for your business. We help companies capture customer insights to make data-driven decisions! 

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Ecrion Engage - Ecrion Engage is a customer communication management solution that lets you create relationships with customers every step of their journeys.

Drift - A messaging app that helps you grow your business.