Software Alternatives, Accelerators & Startups

Amazon VS Usersnap

Compare Amazon VS Usersnap and see what are their differences

Amazon logo Amazon

Online shopping from the earth's biggest selection of books, magazines, music, DVDs, videos, electronics, computers, software, apparel & accessories, shoes, jewelry, tools & hardware, housewares, furniture, sporting goods, beauty & much more

Usersnap logo Usersnap

Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.
  • Amazon Landing page
    Landing page //
    2023-07-20
  • Usersnap Landing page
    Landing page //
    2022-01-04

Usersnap is more than a platform to collect and manage feedback: we pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems. How?

  • Feedback widgets with screen capture: makes your communication with users on complicated issues much easier.
  • Targeted microsurveys: boosts engagement and ensures precise insights for you to make decisions with evidence.
  • Intuitive dashboard and set up: saves time for non-tech savvy teams in research, testing and monitoring customer sentiment.
  • Community and conversations: get the collective VoC with community upvotes. Build real relationships with your users by replying to feedback through Usersnap or have a open discussion on the public Usersnap Board.

Usersnap empowers startups to agile enterprises to avoid failures and build products that matter, all with the clarity of customer feedback.

Usersnap

$ Details
paid Free Trial $69.0 / Monthly (10 team members, 5 feedback projects)
Platforms
Google Chrome Firefox Browser
Release Date
2020 January

Amazon features and specs

No features have been listed yet.

Usersnap features and specs

  • Screen recording: Yes
  • Voice recording: Yes
  • Feedback widget: Yes
  • Feedback boards: Yes
  • Feedback & Commenting: Yes
  • Bug Tracking: Yes
  • Integrations: Yes
  • Feedback Collector: Yes
  • Flexible Pricing: Yes
  • NPS Widget: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer portal: Yes
  • Surveys: Yes

Amazon videos

10 Best TOP-RATED Amazon Products YOU NEED!

More videos:

  • Review - I Bought 10 Products With The FUNNIEST Amazon Reviews!
  • Review - AMAZON REVIEWS
  • Review - The Disturbing Case of the Amazon Review Killer
  • Review - The Amazon Review Scandal
  • Review - The Wildest Amazon Reviews Ever Written

Usersnap videos

Usersnap - Grow your product with the clarity of customer feedback

More videos:

  • Review - DEMO - Usersnap - add visual feedback superpowers to Jira Software - Optimize your development

Category Popularity

0-100% (relative to Amazon and Usersnap)
eCommerce
100 100%
0% 0
Customer Feedback
0 0%
100% 100
eCommerce Platform
100 100%
0% 0
Visual Bug Reports
0 0%
100% 100

User comments

Share your experience with using Amazon and Usersnap. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Amazon and Usersnap

Amazon Reviews

  1. I will like it and I also recommend others to follow this platform. But there is no direct relationship with customers, high operating costs and no control over the refund policy

    🏁 Competitors: eBay
    πŸ‘ Pros:    Best customer support|best ui experience|easy to order and tracking
  2. Nice shopping experience with Amazon

    Amazon has best shopping experience with us. Everything in this platform is very nice. It provides best shopping experience in India, has provides biggest selections of products, books, software reach and shows best movies, latest podcasts music and everything is nice for us. I like Amazon and also refer others to follow that platform. But there is no direct customer relationship, has high operations cost and there is no control over return policies.

    🏁 Competitors: Flipkart, Myntra, Alibaba, eBay
    πŸ‘ Pros:    Best online shopping app in india|Best customer support|Best ui experience|Easy to order and tracking
    πŸ‘Ž Cons:    No control over return policies|No direct customer relationship|High operation costs|No opportunity for branding

25 Best Sites Like eBay To Sell and Buy Stuff in 2022
If you choose FBA, you send your products to an Amazon fulfillment center, and they take care of the rest: picking, packing, shipping, and customer service.
Top 5 Trusted B2B Marketplaces of India in 2022
Amazon established Amazon Business in 2015; This marketplace is targeting to enterprises in education, healthcare, hospitality, and various other industries to fulfil their wholesale buying requirements. It offers purchasing solutions for any size of a registered business.
Best eBay Alternatives for You to Consider in 2022
Being known as one of the world’s most visited websites, Amazon has massively expanded its products, from selling books only to providing millions of items across a wide range of product categories. Similar to eBay, Amazon has accumulated a massive customer base as the wide product range has attracted millions of visitors to this site every day. However, remember that this...
15+ Best eBay Alternatives to Try in 2022
Amazon provides a massive customer base which can turn out to be a boon for your business. But remember that the unmatched customer base also warrants higher fees and fierce competition. Unlike eBay, Amazon is fully retail setup, which plays an essential role in expediting sales with fixed prices.
Running Out of Room in Dropbox? Here are 11 Dropbox Alternatives That Offer WAY More Free Cloud Storage
One nice feature of Amazon cloud is that pictures that are taken with a phone can be saved there and can still be accessed once the picture is deleted from the phone. Amazon Cloud also has an automatic back-up feature that saves pictures in the cloud so they are safe even if the phone is lost or damaged.

Usersnap Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Saber Feedback is very similar to UserSnap in that users can highlights issues on your website. The major difference is that the notes you take in this customer feedback tool are based more on highlighted elements and not using drawings or arrows. All notes created are saved as a screenshot which can be sent to you by email. Great for bugs and UX isses!
Source: mopinion.com
Top 10 Bug Tracking Tools for Web Developers and Designers
Usersnap is a bug tracking tool that offers maximum integration for project management tools like JIRA, Trello, Slack, Intercom and Zendesk. It gives web developers the advantage of a floating widget over the clouds to leave annotations placed above the webpage. Usersnap allows Java script responses and that makes it a most powerful tool for receiving bug reports from the...

Social recommendations and mentions

Based on our record, Amazon seems to be a lot more popular than Usersnap. While we know about 2897 links to Amazon, we've tracked only 4 mentions of Usersnap. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Amazon mentions (2897)

  • How to setup Deep Links for Android applications
    Well, we could have added an intent filter for https://amazon.com/, but we obviously do not own this domain, and it would be really weird, and a major safety hazard, if the system would use our app to handle the link that points to the amazon.com domain. - Source: dev.to / 6 days ago
  • Need a good decaf and regular tea in the US?
    The voltage of mains electricity in the USA is half that of the UK, which effectively caps the power of appliances (at least those not plugged into a separate high voltage circuit). Search for fast boil kettles on amazon.co.uk and you'll get a range of 3000W options to choose from, search for the same on amazon.com and you'll return 1500W results. Source: 6 months ago
  • Just a bit of a rant but what the fuck?? I was hoping for a price drop bit instead it sky rocket? Im such an idiot i couldve bougth it at 251 but instead was waiting for it to drop and this shit happens FML why why why why
    Are you using you using your regions version of amazon? Check amazon.com its almost always cheaper and right now I can get the card delivered to new Zealand for 232 euros. Source: 6 months ago
  • Where are the best/cheapest places to shop?
    I do amazon.com and .ca (I mostly only buy if it's shipped & sold by amazon or atmost shipped by so I can track/refund easier) as well as hlj but shipping and handling usually ends up costing more than the kits I'm buying lol... Source: 6 months ago
  • What the Google overlords don't want you to see
    I mean, if you try to search for something simple like "buy flashlight", you get like 15 amazon.com results on the first page. So if you're trying to find a quality product from a company that specializes in making just that particular thing, so you can avoid all the Chinese sellers on amazon, you sometimes can't. Ever since I've learned about how shitty the work conditions were at amazon, I have tried to avoid... Source: 6 months ago
View more

Usersnap mentions (4)

  • Chatbot widget for support, bugs and feedback?
    We are using User Snap. https://usersnap.com/. Source: about 1 year ago
  • Ask HN: Is there a tool / product that enables commenting on HTML elements?
    Https://usersnap.com/ could be an option. - Source: Hacker News / almost 2 years ago
  • Customer Feedback
    Accelerate growth of your business with the right customer feedback! We provide some proven strategies and tactics to prioritize customer experience for increased revenue. Source: about 2 years ago
  • User Feedback
    Indicate how well your product perform with the help of user feedback! This helps you to identify areas where you still fall short and improve them by taking active measures. Source: over 2 years ago

What are some alternatives?

When comparing Amazon and Usersnap, you can also consider the following products

eBay - Buy and sell electronics, cars, fashion apparel, collectibles, sporting goods, digital cameras, baby items, coupons, and everything else on eBay, the world's online marketplace

BugHerd - BugHerd: The Website Feedback Tool for Agencies

Walmart - Find quality products at unbeatable prices at home, in our stores or on the go.

Marker.io - Visual feedback and bug reporting tool for websites

Etsy - Buy and sell handmade or vintage items, art and supplies on Etsy, the worlds most vibrant handmade...

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!