Akismet Reviews

Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Akismet mentions (11)

• Prevent Spam in Statamic Forms

  In this article, I'll show you how to add a spam detection service to your Statamic forms and reject any submissions that are deemed to be spam. I'll be using Akismet for this example, but you can use any spam detection service you'd like. - Source: dev.to / 7 months ago

• What happened to blogging for the hell of it?

  Anyone out there using solutions like this and can offer any feedback? https://akismet.com/. - Source: Hacker News / 8 months ago

• Detecting and preventing spam users

  Use some service (e.g. Something like Akismet) to predict whether a user is spam or not. Source: about 1 year ago

• Bots still getting through my contact page with Google Recaptcha

  Django-contact-form uses the akismet dependency, which in turn uses the Wordpress Akismet spam-detection service. See the AkismetContactForm class and its documentation to study its implementation. It is pretty straight forward and mainly requires an API key, which is free for personal use. Source: about 2 years ago

• Develop a Spam Filtering Model in Python & Deploy it with Django

  Spam is a fact of life on the internet. If you enable comments or contact sections on your website, you will have to deal with spammers. To prevent your site from making a poor first impression, you’ll need to find a way to stop spam in its tracks. This is especially important if you are developing a website without a content management system like Wordpress as they come bundled with spam filtering plugins. You... - Source: dev.to / over 2 years ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago