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Aircall VS LobbyStack

Compare Aircall VS LobbyStack and see what are their differences

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Contents:
  1. ยป Base Details
  2. ยป Videos
  3. ยป Reviews
  4. ยป Alternatives

Aircall logo Aircall

Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

LobbyStack logo LobbyStack

Never miss a call with LobbyStack, the open-source AI receptionist. Answer questions, qualify leads, book appointments, and route urgent calls 24/7.
  • Aircall Landing page
    Landing page //
    2023-10-15

Place and take calls anywhere, instantly obtain phone numbers in over 100+ countries, and handle calls on the go with Aircall's desktop and mobile apps. Automatically and efficiently route calls according to IVR selection, agent skills, time zone, and more, including an intuitive dashboard. Track performance and receive advanced analytics on agent and team productivity. Monitor the teamโ€™s activity in real-time on the live feed and cross-reference data with an existing CRM and Helpdesk for a richer understanding of processes.

  • LobbyStack Home Page
    Home Page //
    2026-05-13
  • LobbyStack Calls Page
    Calls Page //
    2026-05-13
  • LobbyStack Detailed call
    Detailed call //
    2026-05-13
  • LobbyStack AI Settings Page
    AI Settings Page //
    2026-05-13
  • LobbyStack Services Page
    Services Page //
    2026-05-13
  • LobbyStack Add Rule
    Add Rule //
    2026-05-13
  • LobbyStack Analytics Page
    Analytics Page //
    2026-05-13
  • LobbyStack Settings Page
    Settings Page //
    2026-05-13
  • LobbyStack Notifications Page
    Notifications Page //
    2026-05-13

LobbyStack is the open-source AI receptionist for calls, texts, and appointments.

Missed calls, slow replies, and manual scheduling cost small businesses real revenue. LobbyStack gives your business a 24/7 AI front desk that answers phone calls, responds to SMS messages, books appointments, handles reschedules and cancellations, and knows when to transfer the conversation to a human.

With LobbyStack, customers can call or text your business number and get help right away. The AI receptionist can answer common questions, collect caller details, take messages, qualify requests, offer available appointment times, send confirmations, and create follow-up tasks for your team.

Teams manage everything from a web dashboard: business hours, services, availability, receptionist instructions, phone numbers, call history, transcripts, recordings, tasks, and customer conversations. You can train the receptionist with your business details, FAQs, policies, documents, and website content, so it answers from approved information instead of guessing.

LobbyStack is built for appointment-based and service businesses that depend on fast customer response, including local services, professional services, repair businesses, agencies, consultants, clinics, wellness teams, salons, studios, and other teams that handle recurring customer calls and bookings.

Unlike most AI receptionist tools, LobbyStack is open source and self-hostable. Use the hosted cloud version when you want everything managed for you, or run it on your own infrastructure when you need more control.

Use LobbyStack to:

  • Stop losing revenue from unanswered calls
  • Reply to customers faster
  • Automate appointment booking and follow-ups
  • Reduce front desk workload
  • Keep control of your data and workflows

LobbyStack is an open-source alternative to Myaifrontdesk, Upfirst, Goodcall, Phonely, and other closed AI receptionist platforms.

Aircall

Website
aircall.io
Pricing URL
Official Aircall Pricing
$ Details
-
Platforms
-
Release Date
2014 January
Startup details
Country
France
State
Ile-de-France
City
Paris
Founder(s)
Jonathan Anguelov
Employees
250 - 499
Edit details

LobbyStack

Website
lobbystack.com
Pricing URL
Official LobbyStack Pricing
$ Details
freemium
Platforms
Web
Release Date
2026 May
Startup details
Country
Canada
State
Quebec
City
Quebec
Founder(s)
Raphaรซl Morency
Employees
1 - 9
Edit details

Aircall features and specs

  • Ease of Use
    Aircall offers an intuitive and user-friendly interface that simplifies the onboarding process and daily use for teams of any size.
  • Integration Capabilities
    Aircall seamlessly integrates with a variety of popular CRM and help desk software, enhancing productivity and enabling better workflow automation.
  • Scalability
    The platform is scalable to support growing businesses, allowing easy addition of new users and phone lines without major system overhauls.
  • Remote Work Support
    Aircall facilitates remote work by offering features like virtual phone numbers, call forwarding, and the ability to make calls from any location with internet access.
  • Analytics and Reporting
    Provides detailed analytics and reporting features that help businesses monitor call performance, track KPIs, and make informed decisions.

Possible disadvantages of Aircall

  • Cost
    Aircall can be relatively expensive, particularly for smaller businesses, with pricing plans that may not suit tight budgets.
  • Call Quality Issues
    Some users have reported intermittent call quality issues, including dropped calls and poor audio quality, which can affect customer satisfaction.
  • Limited Customization
    The platform offers limited customization options for certain features, which may not meet the specific needs of all businesses.
  • Customer Support
    While generally helpful, customer support can sometimes be slow to respond, leading to delays in resolving urgent issues.
  • Dependency on Internet
    As a cloud-based solution, the quality and reliability of Aircall's service are highly dependent on the internet connection, making it less reliable in areas with poor connectivity.

LobbyStack features and specs

  • Streamlined Visitor Management
    LobbyStack offers a digital visitor management system that simplifies the check-in process for guests, reducing wait times and manual paperwork at front desks.
  • Modern Interface
    The platform features a clean, user-friendly interface that is easy for both administrators and visitors to navigate, minimizing training time for staff.
  • Customizable Branding
    Businesses can customize the check-in experience with their own branding, logos, and messaging, creating a more professional and cohesive visitor experience.
  • Security Features
    The system includes features like visitor badges, notifications to hosts, and potentially ID verification, helping improve workplace security and compliance.
  • Cloud-Based Accessibility
    Being cloud-based allows administrators to manage visitor logs and settings remotely, providing flexibility for businesses with multiple locations or remote management needs.

Analysis of LobbyStack

Overall verdict

  • LobbyStack appears to be a solid, modern visitor management solution that offers an easy-to-deploy digital front-desk experience for offices and facilities, though as with any SaaS tool, its value depends on your specific integration needs and budget.

Why this product is good

  • Streamlines visitor check-in with digital badges, reducing front-desk paperwork
  • Offers customizable workflows for guest registration, NDAs, and notifications
  • Provides real-time visitor logs and analytics for security and compliance
  • Integrates with common calendar and communication tools to notify hosts instantly
  • Cloud-based setup allows quick deployment across multiple office locations
  • Scalable pricing tiers suited to small businesses up to larger enterprises

Recommended for

  • Small to medium-sized businesses looking to modernize front-desk operations
  • Multi-location companies needing centralized visitor management
  • Offices requiring compliance tracking (e.g., NDAs, health screenings)
  • Facilities management teams wanting real-time visitor analytics
  • Organizations aiming to reduce manual sign-in processes and improve security

Aircall videos

+ Add

Aircall - 2min Product Summary - Features, Mobility, Security, Integrations & Pricing

More videos:

  • Review - Aircall empowers sales and support teams worldwide with a phone system powered by Twilio
  • Review - Aircall: Making Customer Support as Easy as Blowing Bubbles

LobbyStack videos

No LobbyStack videos yet. You could help us improve this page by suggesting one.

Add video

Category Popularity

0-100% (relative to Aircall and LobbyStack)

Aircall

LobbyStack

Communication
100 100%
Communication
0% 0
AI Call Answering
0 0%
AI Call Answering
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

Share your experience with using Aircall and LobbyStack. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Aircall and LobbyStack

Aircall Reviews

Teliqon vs Aircall: Smarter Telephony for Modern Teams
Aircall provides a cloud-based business phone and contact center platform focused on sales and support teams. Deployment is fast and fully cloud-managed, but the ecosystem is primarily centered around voice operations and CRM-connected workflows.
Source: teliqon.io
The 19 Best Call Center Software (& Features You Need) in 2022
HubSpot's call center software has advanced automation tools and insightful reporting that helps your team consistently improve customer service. Service Hub includes a shared email inbox, live chat software, and self-service tools, all of which integrate seamlessly with Aircall for phone support. Aircall plans start at $30/user/month.
Source: blog.hubspot.com
The Top 9 Aircall Alternatives: How Do They Compare?
Aircall offers an integrated, easy-to-use, cloud-based phone solution. What that means is that whenever youโ€™re on a call, Aircall helps you keep track of who youโ€™re talking to, customer information, order info, and more so you can provide a seamless customer experience all in one platform.
Source: aircall.io
Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Probably the most attractive thing about Aircall is its ease of use, which seems to be especially hard to find when it comes to contact center solutions. If you need functionality that Aircall doesnโ€™t have, like video conferencing and built-in AIโ€”but donโ€™t want to compromise on that ease of useโ€”then Dialpad is probably one of best Aircall alternatives to try out.
Source: www.dialpad.com
10 Best Call Center Software (December 2022)
Although Aircall seems affordable at $30 or $50 per user, per month (paid annually), both plans require a minimum of three users. So, youโ€™ll have to pay at least $90 or $150 per month to use Aircall. Thereโ€™s also a custom plan, but you have to contact Aircall for a quote. All plans include a single local or toll-free business phone number. Additional phone numbers cost $6...
Source: www.forbes.com

LobbyStack Reviews

We have no reviews of LobbyStack yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Aircall seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Aircall mentions (3)

  • Cheap and cheerful parallel dialer?
    Hey! Here are a few Dialers off the top of my head: Toky Aircall CloudTalk Convolo I'll be adding more dialers on SalePier (click "Outbound Prospecting", and then "Dialers/SMS"), so come and check back on a regular basis. I'll shoot you a message if I find what you're looking for ๐Ÿ˜Š. Source: about 3 years ago
  • Google Voice or second phone?
    We use Aircall (https://aircall.io) and have it integrated to our shared/collaboration inbox service (https://front.com). The set-up has been solid for us. Source: almost 4 years ago
  • Your best BDR tools
    Aircall, that you can use to automate your phone calls process. Source: almost 5 years ago

LobbyStack mentions (0)

We have not tracked any mentions of LobbyStack yet. Tracking of LobbyStack recommendations started around May 2026.

What are some alternatives?

When comparing Aircall and LobbyStack, you can also consider the following products

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

My AI Front Desk - My AI Front Desk is a virtual receptionist software for businesses to automate appointment scheduling and customer service over the phone 24/7. Customers can text it, call it, ask it complex questions, and it talks just like a human receptionist.

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Upfirst AI - Never miss another call with the affordable AI answering service designed for small businesses.

CloudTalk - Work locally, grow globally

Podium - Podium helps your business get more customer reviews, manage customer feedback, customer interaction, and online review management from one software.

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