Software Alternatives, Accelerators & Startups

CloudTalk VS LobbyStack

Compare CloudTalk VS LobbyStack and see what are their differences

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CloudTalk logo CloudTalk

Work locally, grow globally

LobbyStack logo LobbyStack

Never miss a call with LobbyStack, the open-source AI receptionist. Answer questions, qualify leads, book appointments, and route urgent calls 24/7.
  • CloudTalk Landing page
    Landing page //
    2021-10-05

CloudTalk is a contact center management solution that enables businesses to streamline communications with teams and customers using virtual call systems. It allows executives to manage inbound/outbound calls, extract interaction history from various sources and provide personalized support to clients. All you have to do is connect to the internet and CloudTalk will take care of everything else. The advantage of cloud software is also the ability to fully scale and adapt to customer needs.

CloudTalk provides a number of advanced features such as automated call distribution, call forwarding, interactive voice response, custom reporting, international numbers and much more. One of the biggest benefits are the integrations with globally used systems (eg HubSpot, Zendesk, Salesforce, Intercom, Freshdesk ...) where companies have all the data in one place and always up to date.

  • LobbyStack Home Page
    Home Page //
    2026-05-13
  • LobbyStack Calls Page
    Calls Page //
    2026-05-13
  • LobbyStack Detailed call
    Detailed call //
    2026-05-13
  • LobbyStack AI Settings Page
    AI Settings Page //
    2026-05-13
  • LobbyStack Services Page
    Services Page //
    2026-05-13
  • LobbyStack Add Rule
    Add Rule //
    2026-05-13
  • LobbyStack Analytics Page
    Analytics Page //
    2026-05-13
  • LobbyStack Settings Page
    Settings Page //
    2026-05-13
  • LobbyStack Notifications Page
    Notifications Page //
    2026-05-13

LobbyStack is the open-source AI receptionist for calls, texts, and appointments.

Missed calls, slow replies, and manual scheduling cost small businesses real revenue. LobbyStack gives your business a 24/7 AI front desk that answers phone calls, responds to SMS messages, books appointments, handles reschedules and cancellations, and knows when to transfer the conversation to a human.

With LobbyStack, customers can call or text your business number and get help right away. The AI receptionist can answer common questions, collect caller details, take messages, qualify requests, offer available appointment times, send confirmations, and create follow-up tasks for your team.

Teams manage everything from a web dashboard: business hours, services, availability, receptionist instructions, phone numbers, call history, transcripts, recordings, tasks, and customer conversations. You can train the receptionist with your business details, FAQs, policies, documents, and website content, so it answers from approved information instead of guessing.

LobbyStack is built for appointment-based and service businesses that depend on fast customer response, including local services, professional services, repair businesses, agencies, consultants, clinics, wellness teams, salons, studios, and other teams that handle recurring customer calls and bookings.

Unlike most AI receptionist tools, LobbyStack is open source and self-hostable. Use the hosted cloud version when you want everything managed for you, or run it on your own infrastructure when you need more control.

Use LobbyStack to:

  • Stop losing revenue from unanswered calls
  • Reply to customers faster
  • Automate appointment booking and follow-ups
  • Reduce front desk workload
  • Keep control of your data and workflows

LobbyStack is an open-source alternative to Myaifrontdesk, Upfirst, Goodcall, Phonely, and other closed AI receptionist platforms.

CloudTalk

$ Details
paid Free Trial $25.0 / Monthly
Platforms
Windows Mac OSX Browser iOS Android Linux
Release Date
2018 March
Startup details
Country
Slovakia

LobbyStack

$ Details
freemium
Platforms
Web
Release Date
2026 May
Startup details
Country
Canada
State
Quebec
City
Quebec
Founder(s)
Raphaรซl Morency
Employees
1 - 9

CloudTalk features and specs

  • Call Recording
  • International Numbers
  • Automated Call Distribution
  • Interactive Voice Response
  • Call Forwarding
  • Click to Call

LobbyStack features and specs

  • Streamlined Visitor Management
    LobbyStack offers a digital visitor management system that simplifies the check-in process for guests, reducing wait times and manual paperwork at front desks.
  • Modern Interface
    The platform features a clean, user-friendly interface that is easy for both administrators and visitors to navigate, minimizing training time for staff.
  • Customizable Branding
    Businesses can customize the check-in experience with their own branding, logos, and messaging, creating a more professional and cohesive visitor experience.
  • Security Features
    The system includes features like visitor badges, notifications to hosts, and potentially ID verification, helping improve workplace security and compliance.
  • Cloud-Based Accessibility
    Being cloud-based allows administrators to manage visitor logs and settings remotely, providing flexibility for businesses with multiple locations or remote management needs.

Analysis of CloudTalk

Overall verdict

  • CloudTalk is considered a strong choice for businesses that require a reliable and scalable cloud-based phone system with advanced features. Customer reviews generally highlight its ease of use, extensive functionality, and excellent customer support.

Why this product is good

  • CloudTalk is often praised for its user-friendly interface, robust features such as call analytics, CRM integrations, and automated call distribution. It is particularly beneficial for businesses looking to streamline their communication processes and improve customer service through a cloud-based phone system.

Recommended for

    CloudTalk is recommended for small to medium-sized businesses, contact centers, and enterprises that need a comprehensive virtual phone system. It's especially beneficial for those looking to enhance their customer support capabilities and improve internal communication.

Analysis of LobbyStack

Overall verdict

  • LobbyStack appears to be a solid, modern visitor management solution that offers an easy-to-deploy digital front-desk experience for offices and facilities, though as with any SaaS tool, its value depends on your specific integration needs and budget.

Why this product is good

  • Streamlines visitor check-in with digital badges, reducing front-desk paperwork
  • Offers customizable workflows for guest registration, NDAs, and notifications
  • Provides real-time visitor logs and analytics for security and compliance
  • Integrates with common calendar and communication tools to notify hosts instantly
  • Cloud-based setup allows quick deployment across multiple office locations
  • Scalable pricing tiers suited to small businesses up to larger enterprises

Recommended for

  • Small to medium-sized businesses looking to modernize front-desk operations
  • Multi-location companies needing centralized visitor management
  • Offices requiring compliance tracking (e.g., NDAs, health screenings)
  • Facilities management teams wanting real-time visitor analytics
  • Organizations aiming to reduce manual sign-in processes and improve security

CloudTalk videos

CloudTalk - video review & short demo

More videos:

  • Review - Getting Started with CloudTalk - Phone System Overview
  • Review - LiveAgent + CloudTalk - Integration Overview
  • Review - How CloudTalk helped Boataround grow from a start-up to a world leader
  • Demo - We are Launching Our Remastered CloudTalk Go Application

LobbyStack videos

No LobbyStack videos yet. You could help us improve this page by suggesting one.

Add video

Category Popularity

0-100% (relative to CloudTalk and LobbyStack)
Communication
100 100%
0% 0
AI Call Answering
0 0%
100% 100
VoIP
100 100%
0% 0
Customer Support
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare CloudTalk and LobbyStack

CloudTalk Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
CloudTalk is an innovative call center software that provides users with various unique tools. For example, its custom queue feature allows support teams to dictate where incoming calls will be distributed. With CloudTalk, inbound calls are routed to agents best suited to solve the customer's issue. This eliminates call transfers, which can add friction to the customer...
The Top 9 Aircall Alternatives: How Do They Compare?
CloudTalk is a contact center management solution that enables businesses to streamline communications with teams and customers using virtual call systems.
Source: aircall.io
Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
In terms of integrations, Cloudtalk is also pretty comparable to Aircall, and like Dialpad, both have open APIs, so if for whatever reason you donโ€™t like Aircall, Cloudtalk could be a good alternative.
Source: www.dialpad.com
7 Best Cloud PBX Solution for Small to Medium Business
CloudTalk is a consolidated cloud-based phone system with an integrated call center platform. Itโ€™s built to work with modern business tools, helpdesk, and eCommerce stores, which helps to streamline client-to-business communication. The most popular monthly plan starts at $20 and can be upgraded depending on your needs.
Source: geekflare.com
Top successful VoIP business phone system providers in the market
CloudTalk is an online VoIP business phone system mainly built for startups and enterprises. It uses state of the art VoIP technology in order to deliver the advanced call center management and call routing. However, the platform comes up with some of the detailed statistics for better performance monitoring. In the pricing part, CloudTalk offers plans that are bundled...
Source: talkroute.com

LobbyStack Reviews

We have no reviews of LobbyStack yet.
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What are some alternatives?

When comparing CloudTalk and LobbyStack, you can also consider the following products

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

My AI Front Desk - My AI Front Desk is a virtual receptionist software for businesses to automate appointment scheduling and customer service over the phone 24/7. Customers can text it, call it, ask it complex questions, and it talks just like a human receptionist.

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

Upfirst AI - Never miss another call with the affordable AI answering service designed for small businesses.

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Podium - Podium helps your business get more customer reviews, manage customer feedback, customer interaction, and online review management from one software.