AIChatbot is an AI powered conversational chatbot builder for customer service. AIChatbot enables you to create a custom GPT chatbot trained from your own data. This is achieved by uploading your website URL, PDF files, or sitemap.
The AIChatbot can respond to customer inquiries in over 100 + languages and provides the convenience of embedding the chatbot widget directly onto your website
And the best part ?
You will be able to automate drafting email support responses 10x faster and many more
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AIChatbot.so's answer
Python. Next.JS. Open AI etc
AIChatbot.so's answer
Bloggers Customer support Small businesses
AIChatbot.so's answer
AIChatbot distinguishes itself from other AI chatbots through its cutting-edge Natural Language Processing (NLP) capabilities, which prioritize comprehending the underlying meaning of user inputs rather than merely their surface expressions.
It excels at addressing spelling and grammatical errors, syntax mistakes, and colloquial language, but what sets it apart is its ability to not only automate text-based responses but also generate email responses for all email queries and tickets, streamlining lead generation processes.
All of this is achieved with significantly less involvement from your team, in stark contrast to other alternatives that demand countless hours for composing and responding to just 30% of email queries.
Our primary focus is on the quality of the responses AIChatbot generates, recognizing this as a major challenge for customer support teams.
AIChatbot.so's answer
Few years ago, when we launched our first product, the biggest challenge we experienced was managing customer support In different time zones in multiple languages and responding constantly to our prospects and customers.
80% of our customer support was mostly common inquiries that consumed a significant amount of our time, it was very exhausting for the team.
The innovative solution of Open AI was an opportunity for us to jump in to tackle our own problem which led to the birth of AIchatbot.
We have been using AIchatbot in-house for all our customer support for a while and it has saved us a tremendous time and resources.
We hope and believe our innovation solution can help your business scale customer support challenges too.
Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Freshdesk seems to be more popular. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
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