Software Alternatives & Reviews

AIChatbot.so VS Zendesk

Compare AIChatbot.so VS Zendesk and see what are their differences

AIChatbot.so logo AIChatbot.so

Sales & Customer Support Chatbot

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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  • AIChatbot.so Landing page
    Landing page //
    2023-10-23

AIChatbot is an AI powered conversational chatbot builder for customer service. AIChatbot enables you to create a custom GPT chatbot trained from your own data. This is achieved by uploading your website URL, PDF files, or sitemap.

The AIChatbot can respond to customer inquiries in over 100 + languages and provides the convenience of embedding the chatbot widget directly onto your website

And the best part ?

You will be able to automate drafting email support responses 10x faster and many more

  • Zendesk Landing page
    Landing page //
    2024-05-06

AIChatbot.so features and specs

  • AI automatic Email response drafting,: yes
  • Capture more leads generation: yes
  • Analyze your prospects behaviors: yes

Zendesk features and specs

No features have been listed yet.

AIChatbot.so videos

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Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to AIChatbot.so and Zendesk)
Customer Communication
100 100%
0% 0
Customer Support
0 0%
100% 100
Customer Service
1 1%
99% 99
Help Desk
0 0%
100% 100

Questions and Answers

As answered by people managing AIChatbot.so and Zendesk.

Which are the primary technologies used for building your product?

AIChatbot.so's answer

Python. Next.JS. Open AI etc

How would you describe your primary audience?

AIChatbot.so's answer

Bloggers Customer support Small businesses

What makes your product unique?

AIChatbot.so's answer

AIChatbot distinguishes itself from other AI chatbots through its cutting-edge Natural Language Processing (NLP) capabilities, which prioritize comprehending the underlying meaning of user inputs rather than merely their surface expressions.

It excels at addressing spelling and grammatical errors, syntax mistakes, and colloquial language, but what sets it apart is its ability to not only automate text-based responses but also generate email responses for all email queries and tickets, streamlining lead generation processes.

All of this is achieved with significantly less involvement from your team, in stark contrast to other alternatives that demand countless hours for composing and responding to just 30% of email queries.

Our primary focus is on the quality of the responses AIChatbot generates, recognizing this as a major challenge for customer support teams.

What's the story behind your product?

AIChatbot.so's answer

Few years ago, when we launched our first product, the biggest challenge we experienced was managing customer support In different time zones in multiple languages and responding constantly to our prospects and customers.

80% of our customer support was mostly common inquiries that consumed a significant amount of our time, it was very exhausting for the team.

The innovative solution of Open AI was an opportunity for us to jump in to tackle our own problem which led to the birth of AIchatbot.

We have been using AIchatbot in-house for all our customer support for a while and it has saved us a tremendous time and resources.

We hope and believe our innovation solution can help your business scale customer support challenges too.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare AIChatbot.so and Zendesk

AIChatbot.so Reviews

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Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.

Social recommendations and mentions

Based on our record, Zendesk seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

AIChatbot.so mentions (0)

We have not tracked any mentions of AIChatbot.so yet. Tracking of AIChatbot.so recommendations started around Jul 2023.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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What are some alternatives?

When comparing AIChatbot.so and Zendesk, you can also consider the following products

Chatfuel - Chatfuel is the best bot platform for creating an AI chatbot on Facebook.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Crisp Chat - Multi-channel customer support software

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!