Software Alternatives, Accelerators & Startups

Active Collab VS Intercom

Compare Active Collab VS Intercom and see what are their differences

Active Collab logo Active Collab

Active Collab — Task management, Team collaboration, Time tracking & Invoicing app

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • Active Collab Landing page
    Landing page //
    2021-10-07
  • Intercom Landing page
    Landing page //
    2023-07-05

Intercom

$ Details
-
Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Active Collab videos

No Active Collab videos yet. You could help us improve this page by suggesting one.

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Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to Active Collab and Intercom)
Project Management
100 100%
0% 0
Customer Support
0 0%
100% 100
Task Management
100 100%
0% 0
CRM
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Active Collab and Intercom

Active Collab Reviews

The 10 Best Free Wrike Alternatives To Use in 2020 (Free & Trial)
ActiveCollab is a cloud-based Wrike alternative that is fairly easy to use and provides advanced project management features for all kinds of organizations. The software simplifies task management by providing easy shifting of tasks into relevant Kanban boards. It provides the features of task management, time tracking, and billing in one complete project management solution.
ActiveCollab Alternative
Get a live demo In the next step, you'll be asked to accept the Privacy Policy and Terms of Use. 3 REASONS WHY PRODUCTIVE TEAMS LOVE SCORO All-in-one project management solution. No more messy spreadsheets. Be in control.Scoro vs ActiveCollab Which product is best for managing your projects?scoro ActiveCollabUnlimited projectsTasksTeam collaborationProject reportingFinancial...
Source: www.scoro.com
ActiveCollab is not a Basecamp Alternative
Track billable hours across all tasks and projects, set up a payment gateway for your clients and send invoices directly from ActiveCollab.
Top 15 Jira Alternatives for Smarter Project Management in 2019
Active Collab is a cloud-based Jira alternative that is fairly easy to use and provides advanced project management features for all kinds of organizations. The software simplifies task management by providing easy shifting of tasks into relevant Kanban boards. It combines the features of task management, time tracking, and billing into one complete solution.
10 of the Best Microsoft Project Alternatives
Design and simplicity are vital to any project management software, which is why companies like Intel and Apple use Active Collab. While it is easy to use, it still features a large array of useful reports, sharing capabilities, and collaboration tools. Each user gets their own dashboard to track their projects and manage their workflow.

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.

Social recommendations and mentions

Based on our record, Intercom should be more popular than Active Collab. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Active Collab mentions (3)

  • The Ultimate Guide to Agile Software Development
    ActiveCollab: An affordable tool for small businesses, ActiveCollab is easy to use. This software development aid requires little training and provides excellent support. - Source: dev.to / about 1 year ago
  • What Is the Dedicated Team Model?
    If an offshore dedicated team is involved, there can be problems with various time zones. However, you can compensate for the issue with different agile instruments involved. To deal with repositories, consider Git. In turn, Jenkins can help with server automation. ActiveCollab enables an agile management approach. Finally, Bamboo is there for testing and deployment. Equipped with these tools, dedicated offshore... - Source: dev.to / over 1 year ago
  • Atlassian is still down.
    We moved all product code related things from Jira+Bitbucket to GitHub, non-product code tickets to ActiveCollab hosted with the Get Paid bundle, and are now moving our Confluence docs to Wiki.js. Source: about 2 years ago

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
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What are some alternatives?

When comparing Active Collab and Intercom, you can also consider the following products

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Basecamp - A simple and elegant project management system.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Wrike - Wrike is a flexible, scalable, and easy-to-use collaborative work management software that helps high-performance teams organize and accomplish their work. Try it now.

Drift - A messaging app that helps you grow your business.