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Active Collab VS Zendesk

Compare Active Collab VS Zendesk and see what are their differences

Project Burndown
Burndown is project management, automated. Our smart scheduling technology constantly manages your team's schedule - based on your priorities, progress, and capacity - so you don’t have to. featured
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Active Collab logo Active Collab

Active Collab — Task management, Team collaboration, Time tracking & Invoicing app

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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  • Active Collab Landing page
    Landing page //
    2021-10-07
  • Zendesk Landing page
    Landing page //
    2024-05-06

Active Collab videos

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Zendesk videos

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Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Active Collab and Zendesk)

Active Collab

Zendesk

Project Management
100 100%
Project Management
0% 0
Customer Support
0 0%
Customer Support
100% 100
Task Management
100 100%
Task Management
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Active Collab and Zendesk

Active Collab Reviews

The 10 Best Free Wrike Alternatives To Use in 2020 (Free & Trial)
ActiveCollab is a cloud-based Wrike alternative that is fairly easy to use and provides advanced project management features for all kinds of organizations. The software simplifies task management by providing easy shifting of tasks into relevant Kanban boards. It provides the features of task management, time tracking, and billing in one complete project management solution.
Source: www.ntaskmanager.com
ActiveCollab Alternative
Get a live demo In the next step, you'll be asked to accept the Privacy Policy and Terms of Use. 3 REASONS WHY PRODUCTIVE TEAMS LOVE SCORO All-in-one project management solution. No more messy spreadsheets. Be in control.Scoro vs ActiveCollab Which product is best for managing your projects?scoro ActiveCollabUnlimited projectsTasksTeam collaborationProject reportingFinancial...
Source: www.scoro.com
ActiveCollab is not a Basecamp Alternative
Track billable hours across all tasks and projects, set up a payment gateway for your clients and send invoices directly from ActiveCollab.
Source: activecollab.com
Top 15 Jira Alternatives for Smarter Project Management in 2019
Active Collab is a cloud-based Jira alternative that is fairly easy to use and provides advanced project management features for all kinds of organizations. The software simplifies task management by providing easy shifting of tasks into relevant Kanban boards. It combines the features of task management, time tracking, and billing into one complete solution.
Source: www.ntaskmanager.com
10 of the Best Microsoft Project Alternatives
Design and simplicity are vital to any project management software, which is why companies like Intel and Apple use Active Collab. While it is easy to use, it still features a large array of useful reports, sharing capabilities, and collaboration tools. Each user gets their own dashboard to track their projects and manage their workflow.
Source: blog.teamweek.com

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
Source: blog.hubspot.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.
Source: bstrategyhub.com

Social recommendations and mentions

Based on our record, Zendesk should be more popular than Active Collab. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Active Collab mentions (3)

  • The Ultimate Guide to Agile Software Development
    ActiveCollab: An affordable tool for small businesses, ActiveCollab is easy to use. This software development aid requires little training and provides excellent support. - Source: dev.to / about 1 year ago
  • What Is the Dedicated Team Model?
    If an offshore dedicated team is involved, there can be problems with various time zones. However, you can compensate for the issue with different agile instruments involved. To deal with repositories, consider Git. In turn, Jenkins can help with server automation. ActiveCollab enables an agile management approach. Finally, Bamboo is there for testing and deployment. Equipped with these tools, dedicated offshore... - Source: dev.to / over 1 year ago
  • Atlassian is still down.
    We moved all product code related things from Jira+Bitbucket to GitHub, non-product code tickets to ActiveCollab hosted with the Get Paid bundle, and are now moving our Confluence docs to Wiki.js. Source: about 2 years ago

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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What are some alternatives?

When comparing Active Collab and Zendesk, you can also consider the following products

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Basecamp - A simple and elegant project management system.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Wrike - Wrike is a flexible, scalable, and easy-to-use collaborative work management software that helps high-performance teams organize and accomplish their work. Try it now.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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