Action1 Endpoint Security Platform
Just Install
Scoop
Windows Remix
PDQ Deploy
LiberKey
Chocolatey
EMCO Remote Installer
Freshdesk
Zendesk
LiveAgent
Intercom
HelpScout
Zoho Desk
Salesforce Service Cloud
Front
Action1 Endpoint Security Platform is a Cloud-based lightweight endpoint security platform that discovers all of your endpoints in seconds and allows you to retrieve live security information from the entire network using plain English queries, with a Google-like experience, right in your web browser.
Unlike legacy, on-premise, hard-to-scale, heavy-weight solutions that rely on costly ongoing scans of security information that quickly becomes outdated before it's even utilized, Action1 enables endpoint security and compliance that reduces threat response times from days to minutes, while not requiring costly on-premise deployment and maintenance.
Action1 was designed for organizations targeted by cyber attackers and that are also subject to compliance regulations. Action1 is used by companies around the world that need to assess security and enforce compliance of their endpoints used to access sensitive corporate data, all without spending hours and days collecting vast amounts of security information that quickly becomes outdated on a multitude of endpoints. Action1 customers accomplish security and comply with regulations without sacrificing user productivity and easily scale their cybersecurity efforts as organization grows or changes.
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Good product with all basic tools for managing updates on corporate endpoints. Works just fine on machines outside of the local network which is a great benefit. An in-built remote desktop is a great plus and above all, it is super cheap. The support is great and new features are released quite often. I want to stick to it for now and we'll see how the product develops further.
Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Freshdesk should be more popular than Action1 Endpoint Security Platform. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Action1.com will give you remote access to computers for free for up to 100 computers. Plus you can deploy patches and software and get hw and sw inventories from their website. Wanna know if everyone has Sofware X up to version 9.99? Source: over 1 year ago
I'm using Action1 (action1.com) in a 250 user company and find its cost ($1 per month per device) to be inexpensive for the benefits of the product. I use their built-in remote access (as admin without jumping through hoops) hourly, the windows updates fill my WSUS needs and the app installs for "free" stuff (7-zip, Adobe Reader etc) is great, along with their app updates... those items are my use all the time,... Source: over 1 year ago
You should look at action1.com it fits almost all if not all your above items and no Chocolatey needed and no TeamViewer needed as well as it has a built-in remote access as admin. Source: over 1 year ago
a lot of free/base level RDP software will require someone to be at the remote computer that you want to control in order to grant permissions. IT style software will probably require you to install something on your home computer, but will then allow you to access it from anywhere with a management console. The software I mentioned (http://action1.com/) has a management console compatible with a browser, so you... Source: over 2 years ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 5 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
Just Install - just-install - The stupid package installer for Windows.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Scoop - A command-line installer for Windows
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
Windows Remix - Web-based batch software installer with zero dependencies. Recommended first visit after reinstalling Windows or buying a new laptop.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.