Software Alternatives & Reviews

Action1 Endpoint Security Platform VS Zendesk

Compare Action1 Endpoint Security Platform VS Zendesk and see what are their differences

Action1 Endpoint Security Platform logo Action1 Endpoint Security Platform

Action1 is a Cloud-based lightweight endpoint management platform for software deployment, patch management, IT asset inventory and endpoint configuration management.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
  • Action1 Endpoint Security Platform Landing page
    Landing page //
    2023-09-01

Action1 Endpoint Security Platform is a Cloud-based lightweight endpoint security platform that discovers all of your endpoints in seconds and allows you to retrieve live security information from the entire network using plain English queries, with a Google-like experience, right in your web browser.

Action1 Difference

Unlike legacy, on-premise, hard-to-scale, heavy-weight solutions that rely on costly ongoing scans of security information that quickly becomes outdated before it's even utilized, Action1 enables endpoint security and compliance that reduces threat response times from days to minutes, while not requiring costly on-premise deployment and maintenance.

Action1 Customers

Action1 was designed for organizations targeted by cyber attackers and that are also subject to compliance regulations. Action1 is used by companies around the world that need to assess security and enforce compliance of their endpoints used to access sensitive corporate data, all without spending hours and days collecting vast amounts of security information that quickly becomes outdated on a multitude of endpoints. Action1 customers accomplish security and comply with regulations without sacrificing user productivity and easily scale their cybersecurity efforts as organization grows or changes.

  • Zendesk Landing page
    Landing page //
    2022-03-08

Action1 Endpoint Security Platform videos

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Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Action1 Endpoint Security Platform and Zendesk)
Windows Tools
100 100%
0% 0
Customer Support
0 0%
100% 100
Package Manager
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Action1 Endpoint Security Platform and Zendesk

Action1 Endpoint Security Platform Reviews

  1. A great solution for automating patching - best price!

    Good product with all basic tools for managing updates on corporate endpoints. Works just fine on machines outside of the local network which is a great benefit. An in-built remote desktop is a great plus and above all, it is super cheap. The support is great and new features are released quite often. I want to stick to it for now and we'll see how the product develops further.

    🏁 Competitors: Automox, PDQ Deploy
    👍 Pros:    Price|Great customer support|Many built-in features|Automation and custom functions|Remote access
    👎 Cons:    Only for windows|No mobile app atm

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.

Social recommendations and mentions

Based on our record, Zendesk should be more popular than Action1 Endpoint Security Platform. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Action1 Endpoint Security Platform mentions (4)

  • Thinking about getting remote access software - plea send suggestion if possible
    Action1.com will give you remote access to computers for free for up to 100 computers. Plus you can deploy patches and software and get hw and sw inventories from their website. Wanna know if everyone has Sofware X up to version 9.99? Source: over 1 year ago
  • Key features to look for in a rmm/remote access solution?
    I'm using Action1 (action1.com) in a 250 user company and find its cost ($1 per month per device) to be inexpensive for the benefits of the product. I use their built-in remote access (as admin without jumping through hoops) hourly, the windows updates fill my WSUS needs and the app installs for "free" stuff (7-zip, Adobe Reader etc) is great, along with their app updates... those items are my use all the time,... Source: over 1 year ago
  • Low-commitment RMM options that support Windows Defender?
    You should look at action1.com it fits almost all if not all your above items and no Chocolatey needed and no TeamViewer needed as well as it has a built-in remote access as admin. Source: over 1 year ago
  • Looking for a remote desktop viewer with certain ability - any suggestions?
    a lot of free/base level RDP software will require someone to be at the remote computer that you want to control in order to grant permissions. IT style software will probably require you to install something on your home computer, but will then allow you to access it from anywhere with a management console. The software I mentioned (http://action1.com/) has a management console compatible with a browser, so you... Source: over 2 years ago

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: about 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
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What are some alternatives?

When comparing Action1 Endpoint Security Platform and Zendesk, you can also consider the following products

Just Install - just-install - The stupid package installer for Windows.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Windows Remix - Web-based batch software installer with zero dependencies. Recommended first visit after reinstalling Windows or buying a new laptop.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

PDQ Deploy - Deploy software quickly with PDQ Deploy. It's simple to install just about anything to multiple computers on your network.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!