Software Alternatives, Accelerators & Startups

99Tests VS UserTesting.com

Compare 99Tests VS UserTesting.com and see what are their differences

99Tests logo 99Tests

Professional Crowd Testing Team To Uncover Critical Bugs

UserTesting.com logo UserTesting.com

Usability testing has never been easier. Get videos of real people speaking their thoughts as they use websites, mobile apps, prototypes and more!
  • 99Tests Landing page
    Landing page //
    2023-07-07
  • UserTesting.com Landing page
    Landing page //
    2023-09-27

UserTesting enables every organization to deliver the best customer experience powered by human insight. With UserTesting’s on-demand Human Insight Platform, companies across industries make accurate customer-first decisions at every level, at the speed business demands.

UserTesting.com

$ Details
Free Trial
Release Date
2007 January
Startup details
Country
United States
State
California
Founder(s)
Darrell Benatar
Employees
500 - 999

99Tests features and specs

  • Crowdsourced Testing
    99Tests leverages a global community of testers, which allows for diverse testing scenarios and user perspectives to be considered.
  • Cost-Effective
    Utilizing a large pool of testers can reduce the overall cost of testing compared to hiring a dedicated in-house team.
  • Scalability
    The platform can quickly scale up testing efforts by tapping into its large community, accommodating projects of varying sizes.
  • Flexibility
    99Tests offers various types of testing such as functional, usability, and security testing, providing flexibility based on project needs.
  • Real-World Insights
    Testers use a wide range of devices and environments, providing insights that are reflective of actual user conditions and diverse usage scenarios.

Possible disadvantages of 99Tests

  • Quality Control
    The quality of testing may vary, as it depends on the individual skills and thoroughness of the freelance testers.
  • Communication Challenges
    Coordinating with a large network of global testers may introduce communication barriers and potential misunderstandings.
  • Confidentiality Concerns
    Sharing projects with a widespread network of testers can raise concerns about data and intellectual property security.
  • Limited In-Depth Testing
    While 99Tests is great for broad testing, it might not be as effective for projects requiring deep, technical insights or highly specialized knowledge.
  • Dependency on Remote Testers
    Reliance on remote tester availability may affect the delivery timelines, especially if immediate feedback or adjustments are needed.

UserTesting.com features and specs

  • Ease of Use
    The platform is user-friendly and easy to navigate, making it simple for users to set up tests and analyze results.
  • Quality of Feedback
    Provides high-quality, detailed feedback from real users, which can be instrumental in improving user experience.
  • Quick Turnaround Time
    Enables rapid collection of feedback, often providing results within hours, which is ideal for iterative testing and fast-paced development cycles.
  • Diverse Participant Pool
    Offers access to a broad and diverse range of participants, ensuring that feedback is representative of different demographics and user types.
  • Comprehensive Analytics
    Includes robust analytics tools that help users make sense of the data collected and draw actionable insights.
  • Customizable Tests
    Allows for the creation of highly customizable tests to fit specific research needs and objectives.
  • Video Feedback
    Participants provide video recordings of their sessions, offering visual and contextual insights into user interactions.

Possible disadvantages of UserTesting.com

  • Cost
    The platform can be expensive, making it less accessible for smaller businesses or startups with limited budgets.
  • Participant Dropout
    There can be instances of participants dropping out of tests, which may require rescheduling and cause delays.
  • Limited Session Duration
    Testing sessions are often limited in duration, which might not be sufficient for more comprehensive or complex tests.
  • Dependency on External Participants
    The quality and reliability of the feedback are dependent on the external participant pool, which can sometimes be inconsistent.
  • Learning Curve
    While the platform is generally user-friendly, there can still be a learning curve for users unfamiliar with UX research methodologies.

99Tests videos

How to become a crowd tester at 99tests

UserTesting.com videos

Testing out UserTesting.com (LEGIT SIDE HUSTLE?!?)

Category Popularity

0-100% (relative to 99Tests and UserTesting.com)
Usability
8 8%
92% 92
User Experience
6 6%
94% 94
Usability Testing
9 9%
91% 91
QA
100 100%
0% 0

User comments

Share your experience with using 99Tests and UserTesting.com. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare 99Tests and UserTesting.com

99Tests Reviews

We have no reviews of 99Tests yet.
Be the first one to post

UserTesting.com Reviews

10 Best Canny Alternatives and Competitors in 2025
The best way to understand your users is to put yourself in their shoes. With UserTesting, see what your customers see when they use your products and dive into user feedback to build products they’ll use daily. 🎯
Source: clickup.com
11 Hotjar alternatives and competitors in 2024
UserTesting is a UX research tool that allows users to gain user insights via video feedback. UX teams can use the UserTesting panel to hire testers and delegate tasks to uncover how users interact with their product.
Source: maze.co
10 Best Hotjar Alternatives & Competitors in 2023
Plus, users can not reach any visualized data on the UserTesting dashboard and this makes it rather difficult to understand what exactly is going on on a website.
Best 8 Affordable UserZoom Alternatives in 2023
A vast quantity of worthless responses is the platform’s biggest and most noticeable downside. While UserTesting has a large volunteer pool, it appears that a considerable number of them are not qualified to participate in meaningful research. Some respondents are impatient, cheat, or appear to be uninterested in the procedure, all of which detracts from the overall...
UserTesting vs UserZoom: Pick the right user research software in 2022
Both Usertesting and UserZoom do not have a public pricing page. Their price is available upon request and you need to register for a demo. Then a sales representative will reach out to schedule an introductory demo call with you. After the call, you are usually given an estimate and a second sales call follows. The process of acquiring and registering for a subscription...

Social recommendations and mentions

Based on our record, UserTesting.com seems to be a lot more popular than 99Tests. While we know about 101 links to UserTesting.com, we've tracked only 1 mention of 99Tests. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

99Tests mentions (1)

UserTesting.com mentions (101)

  • Low-cost, one-off unmoderated usability testing platforms
    Lookback, Usability Hub (now called Lyssna) and Validately but have been spoiled by former employers who had the budget for usertesting.com so I'm pretty out of the loop on low-budget options. TIA! Source: over 1 year ago
  • Interview recruiting?
    I need to recruit 5-6 parents/grandparents for a study and I'm having trouble finding a company I can use (aside from usertesting.com since they tailor to large companies and I'm doing freelance work). Every company I've come across offers recruitment for surveys, but not interviews. Source: over 1 year ago
  • iOS User Testing App Won't Open
    Anyone else having problems with the iOS UserTesting App? Mine just opens and shows the logo, and stays there. I can see multiple tests available on usertesting.com, but can't open the app. I have a iPhone 13, updated to 17.1. Source: over 1 year ago
  • 🚀 Improve Your Site; Get Expert Reviews On Your Creation!
    User Testing Services: Platforms like UserTesting Human Insight Platform | Improve Customer Experience (CX) allow you to get feedback from real users who provide insights on usability, design, and user experience. Source: over 1 year ago
  • Is MTurk worth it for new users? (ZERO rejections, either...)
    Try usertesting.com, it fits into your schedule better. Source: almost 2 years ago
View more

What are some alternatives?

When comparing 99Tests and UserTesting.com, you can also consider the following products

Userbrain - Easy, fast, and affordable user testing for websites and prototypes.

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

UXtweak - Online user testing and usability platform

TestRail - TestRail provides comprehensive test case management for software testing. Organize your testing, boost productivity, get real-time insights, and track progress toward milestones. Integrates with leading issue tracking and test automation tools.

UserBob - Provides affordable remote user testing.

User Interviews - User Interviews is a tool to recruit participants for product tests and market research.