Software Alternatives, Accelerators & Startups

360dialog VS BotSense.io

Compare 360dialog VS BotSense.io and see what are their differences

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

360dialog logo 360dialog

360dialog is a mobile app marketing automation platform that allows app publishers to engage and convert users.

BotSense.io logo BotSense.io

"Botsense helps businesses connect, engage, and grow with powerful WhatsApp automation. From smart replies to bulk messaging, we make customer communication seamless, fast, and effective, right inside WhatsApp."
  • 360dialog Landing page
    Landing page //
    2023-10-16
Not present

BotSense is a next-generation communication automation platform designed to help businesses streamline how they connect with customers through the official WhatsApp Business API. Built for agility, reliability, and simplicity, BotSense empowers startups, SMBs, and enterprises to automate customer engagement without sacrificing personalization or efficiency.

At its core, BotSense integrates powerful chatbot technology with WhatsAppโ€™s trusted infrastructure, enabling businesses to provide real-time support, send transactional messages, run marketing campaigns, and build long term customer relationships all from one unified dashboard. Whether you're managing 100 customers or 100,000, BotSense makes communication scalable and smarter.The platform supports dynamic features such as multilingual chat automation, personalized broadcast messages, keyword based routing, rich media support, and live agent handoff. BotSense ensures that every conversation feels human, timely, and context-aware. It helps reduce operational costs while boosting response rates and customer satisfaction.

What sets BotSense apart is its ease of use. No coding knowledge is required to launch powerful workflows, track performance, and manage contacts. The intuitive interface allows teams to design conversational journeys, monitor KPIs, and deploy updates in minutes.

BotSense.io

$ Details
Release Date
2023 January
Startup details
Country
India
City
Indore
Founder(s)
Mohit nagwani
Employees
20 - 49

360dialog features and specs

  • WhatsApp Business API Access
    360dialog provides direct access to the WhatsApp Business API, which allows businesses to send messages, notifications, and updates to customers at scale.
  • Cost-effective Pricing
    Compared to other WhatsApp API providers, 360dialog offers competitive pricing without any markup on message templates, making it more affordable for businesses.
  • Ease of Integration
    360dialog offers straightforward integration solutions with various CRM systems and platforms, easing the setup process for businesses.
  • No Intermediaries
    By eliminating the need for intermediaries, 360dialog allows direct communication with WhatsApp, ensuring faster response times and potentially better terms of service.
  • Comprehensive Support
    360dialog provides extensive support and resources, including documentation and customer service, to help businesses effectively utilize the WhatsApp Business API.

Possible disadvantages of 360dialog

  • Limited Features
    Compared to full-service communication platforms, 360dialog might offer fewer advanced features, focusing mainly on WhatsApp API without additional functionalities like omnichannel support.
  • Technical Expertise Required
    To fully leverage 360dialog's service, a certain level of technical knowledge might be necessary, particularly for integration and API utilization, which could be a barrier for smaller businesses.
  • Dependency on WhatsApp API Policies
    Since 360dialog heavily relies on the WhatsApp Business API, any changes in WhatsApp's policies or terms could impact the services offered by 360dialog.
  • Potential Scalability Issues
    While suitable for small to medium-sized businesses, 360dialog may face challenges in handling very large volumes of messages simultaneously, potentially impacting performance.

BotSense.io features and specs

No features have been listed yet.

360dialog videos

Sending WhatsApp Messages on Automation with WhatsApp Official Business API using 360Dialog

More videos:

  • Demo - UChat - WhatsApp Flow Demo with 360Dialog API - Part 1/2
  • Review - Mรฉtodo 02. Chatbots para Whatsapp - 360Dialog

BotSense.io videos

No BotSense.io videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to 360dialog and BotSense.io)
Communication
100 100%
0% 0
Marketing
0 0%
100% 100
WhatsApp
100 100%
0% 0
AI
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare 360dialog and BotSense.io

360dialog Reviews

10 Best Interakt Alternatives & Competitors in 2024 (Affordable & Best)
360Dialog stands as one of the top WhatsApp Business Solutions Provider in India, offering businesses a direct gateway to the WhatsApp Business API. Its standout feature? The ability to instantaneously incorporate updates from the WhatsApp API as soon as they're rolled out.
Source: doubletick.io

BotSense.io Reviews

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What are some alternatives?

When comparing 360dialog and BotSense.io, you can also consider the following products

Whapi.Cloud - Integrate WhatsApp without limits to your own services or apps! Groups & Buttons, Technical support & Guides. API works stably and does not crash during updates. Whapi.Cloud is Developer-friendly REST API for WhatsApp integration

WATI - No-code chatbot builder for WhatsApp Business

AiSensy - Whatsapp Chatbot, CRM & Marketing

Ultramsg - WhatsApp API by Ultramsg

Hello24 AI - Hello24.ai - Meta Tech Partner for the โœ… Official WhatsApp API, which is an eCommerce-focused platform for Shopify and WooCommerce, that can also help online/offline brands do Sales, Marketing, and Customer support on WhatsApp.

Infobip - A2P messaging platform for enterprises, resellers & mobile operators with global network coverage.