Community Cloud Alternatives

Customer support ticketing management solution

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.

Try for free paid Free Trial $25.0 / Monthly (For 3 agents)

JitBit is a web-based help desk and ticketing software solution

freemium $29.0 / Monthly (Basic plan)

UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

A new kind of employee intranet that drives engagement & workplace culture. Achieves social participation in work relevant way. Participation rates are over 85%.

Zendesk is a beautiful, lightweight help-desk solution.

The only purpose built e‑commerce help desk

Quip is the modern productivity suite that simplifies your life and helps your team get work done faster.

HelpCrunch Live Chat: Turn prospects into customers, drive sales and improve retention with a rich toolbox combining modern live chat, in-app messenger, email marketing, CRM and marketing automation.

The most intuitive platform to manage projects and teamwork

paid Free Trial $14.0 / Monthly (per seat)

Help Scout is a simple, straightforward way to provide excellent support

paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)

osTicket is a widely-used open source support ticket system.

Open Source

HelpSpot is a web-based help desk software solution for organizations dealing with the challenges of email and web customer service. HelpSpot offers both hosted and managed solutions.