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An Omnichannel platform that can help you manage and automate customer support across Social Media Channels, Email, Live Chat. Manage Ecom., App and Location reviews. Understand your audience with enhanced Social Listening.Pricing:
- Free Trial
#Live Chat #Customer Service #Chatbots
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FieldAssist develops Field Service Software to manage, plan and complete orders digital on any device. Available for every ERP system.
#Sales #Sales Automation #Finance
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A team member who will handle your mobile support routine
#CRM #Customer Service #Help Desk
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Konnect Insights is a social listening and analytics tool.
#Customer Service #Reputation Management #Social Listening
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All-in-One AI products ecosystem with Helpdesk, AI agents, Tickets, Workflows and more. With Intelswift, you get enterprise-grade features to automate customer communication with AI—at no extra cost.Pricing:
- Paid
- Free Trial
- $19.0 / Monthly (1 AI agent, GPT-powered LLMs, and essential reports)
#Workflow Automation #Analytics #Customer Support
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HiOperator is a virtual assistant that answers phone calls, chats with customers, provides in-app help, takes orders, and provides support.
#CRM #Help Desk #Workflow Automation
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Developer-first, enterprise integration platform
#Automation #Support Automation #Workflow Automation
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Connect, Engage, ConvertPricing:
- Open Source
- Freemium
- Free Trial
- $78.03 / Monthly
#Marketing Automation #Sales Automation #Customer Service 1 user reviews
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NOTE: verint.com KANA Express has been discontinued.Scalable and affordable omni-channel customer service software for midsize businesses in the cloud
#Customer Service #Help Desk #Help Desk And Ticketing
Product categories
Summary
The top products on this list are Simplify360, FieldAssist, and Customer Support Automation Tool.
All products here are categorized as:
Tools for managing customer support, inquiries, and interactions.
Software for automating project workflows and processes.
One of the criteria for ordering this list is the number of mentions that products have on reliable external sources.
You can suggest additional sources through the form here.
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