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A free help desk for small organizations and real-time collaboration. 20 agents free as long as you maintain ticket flow.Pricing:
- Freemium
- $29 / Monthly (Plus)
- Browser-Based - Runs entirely in your browser.
- Portals - Customize your user-facing portal with your branding.
- Templates - Set required fields for different issues so you get exactly the information you need.
- Mentions and Comments - Receive notifications within the website and keep track of what's been done.
- Easy to Use - Designed for quick set-up and intuitive use for users of all skill levels.
#Help Desk #Help Desk And Ticketing #Ticketing System
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EcholoN is a configurable Enterprise Service Management (ESM) and IT Service Management (ITSM) platform for Service Desk, Ticketing, CMDB, IT Asset Management, workflow automation, Customer Service and Field Service Management.Pricing:
- Paid
- Free Trial
- โฌ5,000 / One-off (5 User)
- Online and Offline
- Help Desk
- AI
- Bot integration
- Field Service Management
#Service Management Software #Customer Service #Help Desk And Ticketing Featured
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Free open source Zendesk & Help Scout alternative: help desk, shared mailbox, email management...Pricing:
- Open Source
- Open Source - FreeScout is open source, which allows users to inspect the code, contribute to its development, and customize it according to their needs.
- Cost-Effective - Since FreeScout is a free software solution, it can significantly reduce the costs associated with customer support management, especially for startups and small businesses.
- Self-Hosted - Users can host FreeScout on their own servers, giving them complete control over their data and privacy, which is ideal for organizations with strict data governance policies.
- Modular and Extensible - FreeScout offers a variety of modules and integrations, allowing businesses to extend its functionality based on their specific requirements.
- Easy to Use - The platform has a straightforward and user-friendly interface, making it easy for support teams to adopt and utilize effectively.
#CRM #Customer Service #Help Desk 14 social mentions
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Self-hosted support platform offering multi-inbox management, smart automation, AI-assisted responses, granular permissions, macros, BI tools integration, SLAs, and command bar functionality.
#Customer Service #Help Desk #Help Desk And Ticketing 1 social mentions
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Modern PSA and RMM Software for MSP's and IT Teams
- Comprehensive ITSM Tools - This platform provides an extensive set of IT Service Management (ITSM) tools, allowing businesses to efficiently handle IT operations and workflows in one unified environment.
- Integration Options - The platform offers seamless integration with various third-party tools and services, enhancing its functionality and allowing users to have a more cohesive IT ecosystem.
- Automation Capabilities - SuperOps includes automation features that simplify repetitive tasks, thereby saving time and reducing the potential for human errors in processes.
- Scalability - SuperOps can scale according to the size of the business, providing flexibility for growth and adjusting resources as necessary.
- User-Friendly Interface - SuperOps offers an intuitive and easy-to-navigate interface that can be accessed with minimal training, making it user-friendly for IT and service management teams.
#IT Asset Management #PSA #MSP Featured
