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NOTE: LiveZilla has been discontinued.LiveZilla Live Support Software featuring Live Chats, Real Time Visitor Monitoring, Online Customer Support, Ticket System, WebCam Chats and Operator to Operator Chats.
#Customer Service #Help Desk #Help Desk And Ticketing
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The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.
#Enterprise Communication #Communication #Customer Support
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Chat with your visitors from Microsoft Teams and Slack and ChatGPT. Create trained ChatGPT chatbots for deployment on your website.Pricing:
- Paid
- Free Trial
- $39.0 / Monthly (Unlimited Users)
#CRM #Live Chat #Customer Service 1 social mentions
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Contact Center Operations
#Enterprise Communication #Communication #Customer Support
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Slaask enables you to set up a dedicated live chat channel on your Slack.
#Live Chat #Customer Service #Help Desk
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NOTE: ContactGate has been discontinued.ContactGate provides one place for your entire business to communicate with customers.
#Customer Service #Help Desk #Communication
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Soprano MEMS is one of the leading solutions for organizations to keep in touch with employees and customers via SMS, email, and chat.
#Customer Service #Communication #SMS Marketing
Product categories
Summary
The top products on this list are LiveZilla, Genesys PureConnect, and Social Intents.
All products here are categorized as:
Tools for managing customer support, inquiries, and interactions.
Tools for managing and customizing notifications.
One of the criteria for ordering this list is the number of mentions that products have on reliable external sources.
You can suggest additional sources through the form here.
Recent Customer Service Posts
Group Chat & Notifications (Jan 15)
saashub.com // 9 months ago
Communication (Aug 24)
saashub.com // about 1 year ago
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rocket.chat // about 1 year ago
10 Best Secure Messaging Apps to Keep Your Conversation Private
beebom.com // almost 2 years ago
12 Best Self-hosted Chat Platforms For Team Communication
mirrorfly.com // over 1 year ago
7 best Mattermost alternatives for secure business messaging
rocket.chat // about 1 year ago
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the management page. Thanks!