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The platform for exceptional customer service at scale.
#Help Desk #Customer Support #Customer Service 18 social mentions
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InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface.Pricing:
- Paid
- Free Trial
#Enterprise Communication #Help Desk #Service Desk 2 social mentions
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Team communication app now supporting FB, Twitter & SMSPricing:
- Freemium
- $14.0 / Monthly (^ 6 months history)
#Email #Enterprise Communication #Help Desk 14 social mentions
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DiamanteDesk is an open-source easy-to-use help-desk solution.Pricing:
- Open Source
#Help Desk #Customer Support #Customer Service
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BMC Helix ITSM is a SaaS-based software that helps IT companies in providing effective service management solutions.
#Service Desk #Help Desk #Project Management
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UJET brings joy to customer support by helping companies resolve problems faster.
#Customer Support #Communication #Enterprise Communication
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Contact Center Operations
#Customer Support #Communication #Enterprise Communication
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Dixa is an all-in-one customer service platform that creates value-driven experiences for customers as-well-as agents. 💕Pricing:
- Paid
- Free Trial
- $39.0 / Monthly (Per agent / Per month)
#Customer Support #Customer Communication Management #Customer Engagement
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Provides a secure, highly available, and easy to deploy customer interaction management solution.
#Help Desk #Customer Support #Customer Service
Product categories
Summary
The top products on this list are Front, InvGate Service Desk, and Missive.
All products here are categorized as:
Software designed to manage customer support requests, track issue resolution, and provide assistance through ticketing systems and customer service tools.
Software designed to facilitate communication and collaboration within large organizations, including tools for messaging, video conferencing, and team collaboration.
One of the criteria for ordering this list is the number of mentions that products have on reliable external sources.
You can suggest additional sources through the form here.
Recent Help Desk Posts
10 Best Alternatives to Microsoft Outlook to Try in 2023
mysignature.io // 7 months ago
11 Top Outlook Alternatives to Try
kinsta.com // 8 months ago
The 19 Best Call Center Software (& Features You Need) in 2022
blog.hubspot.com // over 1 year ago
10 Best Call Center Software (December 2022)
forbes.com // over 2 years ago
Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
dialpad.com // about 2 years ago
The Top 9 Aircall Alternatives: How Do They Compare?
aircall.io // over 1 year ago
Related categories
💬 Customer Support
💬 Help Desk And Ticketing
📡 Communication
🤝 Customer Service
📂 Customer Communication Management
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If you want to make changes on any of the products, you can go to its page and click on the "Suggest Changes" link.
Alternatively, if you are working on one of these products, it's best to verify it and make the changes directly through
the management page. Thanks!