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InvGate Service Desk

InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface.

InvGate Service Desk is an IT service management platform that offers help desk request fulfillment, customer service and support and self-service knowledge management. InvGate lets users create trouble tickets, run advanced reports and view analytics and automate workflows. Its drag-and-drop and drill-down functionality allow data to be accessible to all members of the team. The solution offers features such as ticket management, knowledge base, problem management, change management, reporting and analytics. The built-in analytics tool uses OLAP approach to deliver data and information in real-time. The system can be purchased outright as an on-premise option, or cloud-based, with an annual recurring fee. It is customizable depending on the needs of the company. InvGate also offers web self-service capabilities, so staff can track the progress of trouble tickets, search the knowledge base, and promote self-resolution to IT service requests.

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Pricing:

Paid
Free Trial
Official Pricing

Platforms:

Browser
Web
Cloud
Windows
Linux

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InvGate Service Desk Reviews and Details

This page is designed to help you find out whether InvGate Service Desk is good and if it is the right choice for you.

#Enterprise Communication #Help Desk #Service Desk #It Support

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Landing page //
2022-02-10

Features & Specs

Asset Management

Integrated with InvGate Insight
Ticket management
Gamification
Workflow Management
Workflow Automation
Incident Management
Problem Management
Change management
Knowledge Base

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Videos

InvGate Service Desk: Product Overview

DEMO InvGate Service Desk

InvGate Service Desk: Discover a new way of working

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Is InvGate Service Desk good?

InvGate Service Desk is generally well-regarded by users and IT professionals, making it a solid option for organizations looking for a reliable ITSM solution. Its ability to streamline IT processes and improve service delivery can make a positive impact on organizational efficiency.

Why choose InvGate Service Desk?

InvGate Service Desk is considered a good choice for IT service management due to its user-friendly interface, robust feature set, and flexibility. It offers comprehensive tools for incident management, problem management, change management, and service request management. Additionally, its customizable dashboards and reporting tools help organizations gain insights into their IT operations and service performance. The platform is also praised for its scalability and excellent customer support.

Recommended for

Small to medium-sized enterprises (SMEs) looking for an affordable yet powerful IT service management tool.
Organizations seeking to improve their IT service delivery and incident management processes.
Companies that value customization options and scalability in their ITSM solutions.
IT departments that require a user-friendly platform with strong reporting and analytics capabilities.

External links

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Public traffic stats of InvGate Service Desk

Check the traffic stats of InvGate Service Desk on SimilarWeb. The key metrics to look for are: monthly visits, average visit duration, pages per visit, and traffic by country. Moreoever, check the traffic sources. For example "Direct" traffic is a good sign.
Domain Rating (DR)

Check the "Domain Rating" of InvGate Service Desk on Ahrefs. The domain rating is a measure of the strength of a website's backlink profile on a scale from 0 to 100. It shows the strength of InvGate Service Desk's backlink profile compared to the other websites. In most cases a domain rating of 60+ is considered good and 70+ is considered very good.
Domain Authority (DA)

Check the "Domain Authority" of InvGate Service Desk on MOZ. A website's domain authority (DA) is a search engine ranking score that predicts how well a website will rank on search engine result pages (SERPs). It is based on a 100-point logarithmic scale, with higher scores corresponding to a greater likelihood of ranking. This is another useful metric to check if a website is good.
Public opinion on Reddit

The latest comments about InvGate Service Desk on Reddit. This can help you find out how popualr the product is and what people think about it.

Social recommendations and mentions

We have tracked the following product recommendations or mentions on various public social media platforms and blogs. They can help you see what people think about InvGate Service Desk and what they use it for.

Ticketing services for non-IT departments?
But you probably should take a look at Invgate Service Desk (https://invgate.com/service-desk/) ;) you'll thank me later. Source: over 3 years ago
Change management system for tracking etc?
Hi there! In my company we use InvGate Service Desk. It's very friendly, very flexible and very easy to implement. We use it for change management. Source: almost 4 years ago

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Is InvGate Service Desk good? This is an informative page that will help you find out. Moreover, you can review and discuss InvGate Service Desk here. The primary details have not been verified within the last quarter, and they might be outdated. If you think we are missing something, please use the means on this page to comment or suggest changes. All reviews and comments are highly encouranged and appreciated as they help everyone in the community to make an informed choice. Please always be kind and objective when evaluating a product and sharing your opinion.