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Gladly develops a communication interface that allows agents and customers to converse across voice, email, SMS, and social media.
#Live Chat #Customer Support #Tool
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NOTE: CloudTask has been discontinued.Win and Retain More Business. CloudTask provides teams of outsourced sales, outsourced customer success and outsourced customer support experts.
#Marketing Platform #Lead Generation #Business & Commerce
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Recast.AI is the leading platform to build, connect and monitor bots.
#CRM #Live Chat #Chatbots
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Callture is an online office phone service that offers all the major functionalities of high-end systems, minus the additional investments in expensive hardware and installation fees, etc.
#CRM #Live Chat #Customer Service
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NOTE: Mindsay Customer Service Automation has been discontinued.Mindsay Customer Service Automation is another social media management platform that helps businesses in making customer interaction simpler and more efficient.
#Live Chat #Customer Support #Social Media Management
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Zowie is the customer service automation platform that allows its users to sell their services online.
#Live Chat #Customer Support #Social Media Management
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NOTE: infovisionsoftware.com Evolve Library has been discontinued.Evolve Library is a library management system that is designed and built in-house with modules that are configurable to fit library environments.
#CMS #Live Chat #Library Management
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Action.ai is another conversational AI platform that allows businesses to create and maintain language classifiers through conversational interfaces like chatbots and virtual assistants.
#Live Chat #Customer Support #AI
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Khoros community and social media management software that makes it easy for marketing and support teams to deliver the best customer experiences.
#Live Chat #Customer Support #Social Media Management 2 social mentions
Product categories
Summary
The top products on this list are Gladly, CloudTask, and Recast.AI.
All products here are categorized as:
Software providing live chat functionality for customer support and communication.
Tools and environments used for software and application development.
One of the criteria for ordering this list is the number of mentions that products have on reliable external sources.
You can suggest additional sources through the form here.
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