Top 9 Work Management Products in Customer Support

The best Work Management Products within the Customer Support category - based on our collection of reviews & verified products.

Product categories

Business & Commerce Communication Customer Communication Management Customer Feedback Customer Support Enterprise Communication Project Management Quality Management Task Management Time Tracking VoIP Work Management

Summary

The top products on this list are TargetProcess, Five9, and PlayVox. All products here are categorized as: Platforms for managing tasks, projects, and workflows in a work environment. Platforms for managing customer inquiries and support tickets. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.

TargetProcess Landing Page

1

TargetProcess

Agile Project Management Web Application

#Project Management #Task Management #Work Management
Five9 Landing Page

2

Five9

Five9 provides cloud-based call center software for sales, marketing and support.

#Communication #Enterprise Communication #VoIP 1 social mentions
PlayVox Landing Page

3

PlayVox

With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.

#Work Management #Customer Feedback #Quality Management
WorkOtter Landing Page

4

WorkOtter

WorkOtter is the #1 ranked SaaS project, resource, and portfolio management solution. We are a simple, sensible, and supportable alternative to the complex PPMs and the toy-like task managers.

#Work Management #Time Tracking #Customer Support
Scorebuddy Landing Page

5

Scorebuddy

SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.

#Communication #Work Management #Business & Commerce
NICE inContact Landing Page

6

NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

#Communication #Enterprise Communication #Customer Support
Calabrio ONE Landing Page

7

Calabrio ONE

Calabrio ONE is a comprehensive and fully integrated customer engagement contact center solution to fuel top-line growth.

#Communication #Customer Support #Work Management
Genesys PureConnect Landing Page

8

Genesys PureConnect

The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

#Communication #Enterprise Communication #Customer Support
Genesys Cloud Landing Page

9

Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

#Communication #Enterprise Communication #Customer Support

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Related categories

📡 Communication 🏢 Enterprise Communication 📂 Customer Communication Management ✅ Project Management 📅 Task Management

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If you want to make changes on any of the products, you can go to its page and click on the "Suggest Changes" link. Alternatively, if you are working on one of these products, it's best to verify it and make the changes directly through the management page. Thanks!