Best Customer Support Automation Products in 2025

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Key Intercom features:

User-friendly Interface Comprehensive Customer Communication Tools Customization and Integration Automation Capabilities

Remote support software that just works. Securely access attended or unattended computers from anywhere.

Key SetMe features:

Multi-session handling Unattended access Admin privileges Restart and auto-reconnect

Try for free paid Free Trial $33.0 / Monthly (Solo: 200 unattended devices; Pro ($41/month): unlimited)

Build chatbots effortlessly with PrimeCX AI Chatbot Builder for customer support, lead generation, and appointment booking. Enhance customer interactions and streamline business processes. Get started now!

Key PrimeCX.ai features:

Customer Support Chatbot Customization Lead Generation Calendar Booking

freemium $29.0 / Monthly

Designed for local businesses Bonnie’s AI answers every call around the clock, turning inquiries into revenue while you provide uninterrupted, exceptional service on-site. TRY FOR FREE 7-day full….

Discover Conversational AI with Athena's all in one messenger. Connect all messengers to a single dashboard and train your AI chatbot to respond and close leads 24/7! Get your free trial now!

Free Trial $99.0 / Monthly

ChatGPT for every website.

Key SiteGPT features:

Ease of Use Customizability Natural Language Processing Scalability

Tidio is an AI customer support software suite. It merges help desk, live chat, chatbot, and AI agent features into one seamless platform. With Lyro, the customer service AI agent, businesses can resolve up to 64% of all tickets automatically.

Key Tidio features:

Live Chat Help Desk Chatbot AI Agent

freemium

API that enables developers to build human-like voice agents.

Key Retell AI features:

Enhanced productivity Accuracy Accessibility Integration

Smith.ai Live Chat & AI Chatbot is the superior 24/7 service.

Key Smith.ai Chat features:

24/7 Availability Lead Capture AI and Human Interactions Integration Friendly

LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

Key LiveChat features:

Easy to Use Integration Options Real-time Monitoring Multichannel Support

paid Free Trial $20.0 / Monthly (1 agent)

Ruby Receptionists is a live virtual receptionist and chat company used by various multinational organizations for the effective growth of the business.

Key Ruby Receptionists features:

Professionalism 24/7 Availability Scalability Personalization

An open-source platform to build human-like voice AI agents.

Robylon is an Agentic AI platform for customer support and pre-sales, automating 90%+ of queries across chat, email, tickets, and voice. It delivers 99% accuracy from day one with human oversight and a transparent pay-per-resolution model.

Zendesk is a beautiful, lightweight help-desk solution.

Key Zendesk features:

User-Friendly Interface Multi-Channel Support Customizability Robust Reporting and Analytics