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Sprinklr’s Modern Engagement supports enterprise brands in managing customer engagements across 34 social engagement and messaging channels.
#Social Media Marketing #Social Media Tools #Reputation Management
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Konnect Insights is a social listening and analytics tool.
#Reputation Management #Online Reputation #Customer Service
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Adobe Social provides marketers with a single solution to create relevant social content and publish to the most engaged audiences.
#Reputation Management #Social Media Marketing #Social Media Tools
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In the last blog entry, we went through a quick history of the channels that are involved in a CCM (Customer Communication Manage
#Communication #Tool #Customer Experience Management
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SocialFlow uses real-time data and business rules to determine what and when to publish to your social media properties for both owned and paid social posts
#Social Media Tools #Social Media Marketing #Twitter Tools
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Khoros community and social media management software that makes it easy for marketing and support teams to deliver the best customer experiences.
#Live Chat #Customer Service #Tool 2 social mentions
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Powerful social media management, monitoring and analytics software, chosen by brands all over the world to efficiently engage with their social customers.
#Customer Support #Help Desk #CRM
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A toolset for printed and digital communications.
#Communication #Tool #Customer Experience Management
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Starred is a SaaS company helping companies gain Customer Success by providing them with the best insights to increase client loyalty.
#Surveys #Customer Feedback #User Feedback