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Sprinklr’s Modern Engagement supports enterprise brands in managing customer engagements across 34 social engagement and messaging channels.
#Social Media Marketing #Social Media Tools #Reputation Management
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Khoros community and social media management software that makes it easy for marketing and support teams to deliver the best customer experiences.
#Live Chat #Customer Service #Tool 2 social mentions
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SocialFlow uses real-time data and business rules to determine what and when to publish to your social media properties for both owned and paid social posts
#Social Media Tools #Social Media Marketing #Twitter Tools
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An Omnichannel platform that can help you manage and automate customer support across Social Media Channels, Email, Live Chat. Manage Ecom., App and Location reviews. Understand your audience with enhanced Social Listening.Pricing:
- Free Trial
#Customer Service #Social Listening #Review Management
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Twidge is a tool for interacting with microblogging sites such as Twitter and identi.ca.
#Twitter Tools #Twitter Automation #Social Media Marketing
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Adobe Social provides marketers with a single solution to create relevant social content and publish to the most engaged audiences.
#Reputation Management #Social Media Marketing #Social Media Tools
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Lithium is a marketing solution for businesses looking to establish a brand and reach out to a community of customers.
#eBook Reader #Ebooks #Books & Reference 1 social mentions
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Trooya is a cloud-based social media contact center that enables users to respond to customers, resolve their issues and earn their goodwill.
#Social Media Tools #Social Media Marketing #Customer Service
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EmbedAlbum is a professional social media tool that can embed Facebook gallery, Instagram and Twitter feed on any website.
#Social Media Tools #Social Media Apps #Social Media Marketing
Product categories
Summary
The top products on this list are Sprinklr Modern Engagement, Khoros Marketing, and SocialFlow.
All products here are categorized as:
Tools specifically for marketing on social media platforms.
Tools for managing customer support, inquiries, and interactions.
One of the criteria for ordering this list is the number of mentions that products have on reliable external sources.
You can suggest additional sources through the form here.
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