Software Alternatives, Accelerators & Startups

Top 9 Social Media Tools in Customer Service

The best Social Media Tools within the Customer Service category - based on our collection of reviews & verified products.

Sprinklr Modern Engagement Behold.so Khoros Marketing SocialFlow Juphy OpenWidget Zendesk Support Instafeed.Js EmbedAlbum

Summary

The top products on this list are Sprinklr Modern Engagement, Behold.so, and Khoros Marketing. All products here are categorized as: Platforms and tools for managing and enhancing social media interactions. Tools for managing customer support, inquiries, and interactions. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.
  1. Sprinklr’s Modern Engagement supports enterprise brands in managing customer engagements across 34 social engagement and messaging channels.

    #Social Media Marketing #Social Media Tools #Reputation Management

  2. Easy Instagram feeds for busy devs
    Pricing:
    • Freemium
    • $5.0 / Monthly

    #Instagram #Instagram Tools #Social Media Tools 2 social mentions

  3. Khoros community and social media management software that makes it easy for marketing and support teams to deliver the best customer experiences.

    #Live Chat #Customer Service #Tool 2 social mentions

  4. SocialFlow uses real-time data and business rules to determine what and when to publish to your social media properties for both owned and paid social posts

    #Social Media Tools #Social Media Marketing #Twitter Tools

  5. 5
    Manage all your social media conversations, comments, reviews, and support requests in a single, shared inbox. Boost Sales on Social Channels via Messaging.
    Pricing:
    • Freemium
    • Free Trial

    #Social Media Tools #Social Inbox #Social Engagement Management

  6. Free website widgets for enhancing your pages' capabilities and connecting with website visitors. Build customers' trust and close more sales!
    Pricing:
    • Free

    #Customer Service #Customer Engagement #eCommerce Tools 4 user reviews

  7. Social Customer Support and Help Desk and Ticketing

    #Customer Support #Customer Service #Help Desk

  8. Instafeed.js is a dead-simple way to add Instagram photos to your website. No jQuery required, just good 'ol plain javascript.
    Pricing:
    • Open Source

    #Social Media Tools #Social Media Aggregator #Marketing Platform 2 social mentions

  9. EmbedAlbum is a professional social media tool that can embed Facebook gallery, Instagram and Twitter feed on any website.

    #Social Media Tools #Social Media Apps #Social Media Marketing

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If you want to make changes on any of the products, you can go to its page and click on the "Suggest Changes" link. Alternatively, if you are working on one of these products, it's best to verify it and make the changes directly through the management page. Thanks!