Software Alternatives, Accelerators & Startups

Top 6 Knowledge Base Products in Customer Engagement

The best Knowledge Base Products within the Customer Engagement category - based on our collection of reviews & verified products.

HelpJuice HelpScout Zoho Desk HelpDocs KnowledgeOwl Froged

Summary

The top products on this list are HelpJuice, HelpScout, and Zoho Desk. All products here are categorized as: Tools for project-related note-taking and document creation. Platforms for engaging and interacting with customers. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.
  1. Helpjuice is easy-to-use knowledge base software that guarantees. 50% less support emails and happier customers.

    #Customer Support #Help Desk #Customer Service 1 social mentions

  2. Help Scout is a simple, straightforward way to provide excellent support
    Pricing:
    • Paid
    • Free Trial
    • $20.0 / Monthly (5 Mailboxes, 1 Docs site)

    #Help Desk #Customer Support #Customer Service 2 social mentions

  3. Industry's first context-aware Helpdesk Software
    Pricing:
    • Freemium
    • Free Trial
    • $12.0 / Annually ($12 USD/monthly on Annual Subscription.)

    #Customer Service #Help Desk #Customer Support 1 social mentions

  4. Educate your users with a super simple knowledge base that’s built for teams just like yours.

    #Customer Support #Help Desk #Customer Service 2 social mentions

  5. NOTE: KnowledgeOwl has been discontinued.
    KnowledgeOwl is easy-to-use knowledge base software that helps you share information with customers and employees 24/7. Knowledge is power!

    #Customer Support #Customer Service #Help Desk

  6. 6
    One click solution providing easy-to-use marketing, sales and support services to turn website visitors into happy customers.
    Pricing:
    • Freemium
    • Free Trial
    • €29.0 / Monthly (500 contacts)

    #Customer Engagement #Behavioral Targeting #Marketing Platform

Related categories

If you want to make changes on any of the products, you can go to its page and click on the "Suggest Changes" link. Alternatively, if you are working on one of these products, it's best to verify it and make the changes directly through the management page. Thanks!