7 Salesforce Alternatives You Need To Check Out Now
In the add-ons section of the Zoho CRM, you will find another application by the name of Surveys. The tool is robust enough to let you create your own Surveys and get responses from across your contacts on the CRM platform. It further assesses and analyses these responses for you to make sense of and then eventually take appropriate steps.
8 Best CRM for eCommerce Business in 2019
Zoho CRM started out as a tool meant to help SMBs. Today, it is used by businesses of all sizes and in diverse segments, including eCommerce. Like Salesforce, Zoho offers multiple useful integrations with popular eCommerce tools like MailChimp and OneSaaS, not to mention with Zoho’s own extensive suite of apps.