Track-It! Help Desk Software Alternatives & Competitors

Zendesk is a beautiful, lightweight help-desk solution.

Key Zendesk features:

User-Friendly Interface Multi-Channel Support Customizability Robust Reporting and Analytics

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community.

Key Freshdesk features:

User-Friendly Interface Comprehensive Feature Set Multi-Channel Support Customizable

Visit website

The all-in-one WordPress CRM plugin. Manage contacts, close deals, automate workflows, send email campaigns, and schedule meetings — all inside WordPress.

Key Auto Form CRM features:

Contact Management Deal Pipeline Task Management Dashboard Analytics

Visit website $149.0 / Annually (Everything you need to run your business CRM)

osTicket is a widely-used open source support ticket system.

Key osTicket features:

Open Source Customizable Fields and Forms Email Integration Multi-Language Support

Open Source

Usedesk is a helpdesk platform that helps automate your customer service, keep your business in sync, and your clients happy - all in one single window.

Key Usedesk features:

Comprehensive Support Features Integration Capabilities Customizable User-Friendly Interface

Free open source Zendesk & Help Scout alternative: help desk, shared mailbox, email management...

Key FreeScout features:

Open Source Cost-Effective Self-Hosted Modular and Extensible

Open Source

Manage customer requests efficiently with intelligent ticket management. Automate ticket assignment and keep track of all open requests.

Key i-net HelpDesk features:

User-Friendly Interface Comprehensive Ticketing System Customization Options Integration Capabilities

Adopt the power of automation and AI to engage billions of customers across the globe with the help of Chat Bot and Live Chat options.

Key Engati features:

Multi-Platform Support No-Code Interface AI and ML Capabilities Analytics and Reporting

Raiseaticket is a 100% free cloud based helpdesk for customer service and support. The saas provides portal, workflows, insights to manage communications for the support and service process.

Key Raiseaticket features:

User-Friendly Interface Cost-Effective Cloud-Based Customization Options

free

A one-stop fit-for-all solution for every business. Know about various features and find out why DeskXpand stands unique from every other helpdesk management software.

Key DeskXpand features:

Ticketing System Omnichannel support Self Service Portal Reports and Analytics

$7.0 / Monthly (agent / month)

Zenplates provides a premium themes and plugins for Zendesk Guide built using a powerful framework that makes customization easy.

A Trello Power-up that connects your customers and employees to your support, IT & business teams by creating Trello cards via online forms and emails.

freemium $10.0 / Monthly (Unlimited cases, private forms, custom domain and more)

Omnichannel customer support and sales platform aggregating all messaging apps, live chat and e-mail in a helpdesk interface.

S1 is a Customer Service Software that allows you to provide great customer support integrating...