SmartContact.online
The simple CRM your team and your AI agents share.
A startup from Newark, the United Kingdom, founded by David Hinchliffe.
The simple CRM your team and your AI agents share.
A startup from Newark, the United Kingdom, founded by David Hinchliffe.
This page is designed to help you find out whether SmartContact.online is good and if it is the right choice for you.
SmartContact is a fast, uncluttered CRM for small B2B teams. Companies, contacts, calls, tasks, meetings, deals and pipeline live in one web app, with sales reports, saved views, web-to-lead forms and email logging by BCC.
It is built for the way small teams now work with AI. SmartContact runs a remote MCP server, so the assistant you already use (Claude, Gemini, Copilot or any MCP client) can log calls, find people you haven't spoken to in 30 days or prepare tomorrow's follow-ups. An agent gets exactly your permissions, and every change it makes is in the audit log.
Data is hosted in London and files are encrypted. GDPR tools (export, erasure, consent history) are built in.
Basic is free forever for up to 2 users and 500 companies. Standard is £10 per user per month (or £100 a year) and adds unlimited users and companies, marketing campaigns with ROI and attribution, a report builder, a company drive and more storage. Your first workspace gets Standard free for 30 days, with no card needed.
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It’s a simple CRM built to be shared by a team and its AI assistants. SmartContact runs a remote MCP server, so Claude, Gemini, Copilot or any MCP client can find records, log calls and set tasks with exactly the user’s permissions. Agents can never delete or export data, and every change they make is labelled and audit-logged. There are no AI credits to buy: you bring the assistant you already use.
It does what a small B2B team needs without the clutter or the price jumps. Basic is free for 2 users, and Standard is a flat £10 per user per month, with unlimited users and companies, marketing ROI, a report builder and an audit log included. Data is hosted in London, and it has UK touches such as Companies House lookup and GDPR and PECR tools built in. The full REST API, webhooks and Zapier, Make and n8n integrations are on every plan, including the free one.
TypeScript throughout. React and Vite for the app, Astro for the website, and Hono APIs on AWS Lambda with Aurora PostgreSQL Serverless in London. Cloudflare Workers and R2 handle the edge and file storage, Stripe handles billing, and the Model Context Protocol (MCP) server is for AI agents.
UK small businesses with 2 to 20 staff that sell to other businesses: IT support companies and MSPs, accountants, agencies, consultants, architects and other professional services firms. Especially teams that already use an AI assistant and want it to keep the CRM up to date.
SmartContact is the successor to First Contact CRM, which OHF Consulting’s founder built and ran for UK businesses from 2007 to 2013. In 2026 we rebuilt it from scratch for how small teams work now: fast, mobile-friendly, open by API, and designed from day one for AI agents to work alongside people.
We have collected here some useful links to help you find out if SmartContact.online is good.
Check the traffic stats of SmartContact.online on SimilarWeb. The key metrics to look for are: monthly visits, average visit duration, pages per visit, and traffic by country. Moreoever, check the traffic sources. For example "Direct" traffic is a good sign.
Check the "Domain Rating" of SmartContact.online on Ahrefs. The domain rating is a measure of the strength of a website's backlink profile on a scale from 0 to 100. It shows the strength of SmartContact.online's backlink profile compared to the other websites. In most cases a domain rating of 60+ is considered good and 70+ is considered very good.
Check the "Domain Authority" of SmartContact.online on MOZ. A website's domain authority (DA) is a search engine ranking score that predicts how well a website will rank on search engine result pages (SERPs). It is based on a 100-point logarithmic scale, with higher scores corresponding to a greater likelihood of ranking. This is another useful metric to check if a website is good.
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