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Officially verified details SalesThumb

SalesThumb is shop software for tint, detail, PPF, ceramic coating and wrap shops: bookings, quotes, texting, payments, inventory and warranties in one place, with built-in AI for quoting and customer replies.

SalesThumb

SalesThumb Reviews and Details

This page is designed to help you find out whether SalesThumb is good and if it is the right choice for you.

Screenshots and images

  • Shop dashboard: your day at a glance, with an AI brief, stock alerts and who needs a call //
    2026-11-04
  • AI invoicing: describe the job and AI drafts and edits the lines //
    2026-11-04
  • Full workflow board, from online booking to completed //
    2026-11-04
  • Booking calendar //
    2026-11-04
  • Customer profile //
    2026-11-04
  • AI-drafted customer reply //
    2026-11-04
  • Quotes with expiring and unopened follow-ups //
    2026-11-04
  • Paid invoice with payment and sign-off //
    2026-11-04
  • Mobile app: dashboard and the thumb button menu //
    2026-11-04
  • AI asks before it guesses: tap your picks, then Apply //
    2026-11-04
  • Leads board: every text, form, Meta ad and missed call in one place, with wait timers //
    2026-11-04
  • HQ for multi-location and franchise networks: every shop on one map, combined revenue and customers //
    2026-11-04
  • Franchise Sales CRM: prospect pipeline from first lead to signed franchisee, with an AI assistant //
    2026-11-04
  • One inbox for texts, Instagram, Messenger, WhatsApp and email //
    2026-11-04
  • Customer AI: who they are, churn risk, and what to offer next, with the text already drafted //
    2026-11-04
  • Smart price suggestions from your own close rates //
    2026-11-04
  • Reviews and reply queue: automatic review requests and a public review wall //
    2026-11-04
  • Your online booking page: customers pick a service, describe it in plain English, and pay a deposit //
    2026-11-04
  • Digital film warranties: registrations, claims and transfers //
    2026-11-04
  • Gross profit per job after film and material costs, with an AI summary //
    2026-11-04
  • Flat glass quotes for homes and businesses, measured room by room //
    2026-11-04

Features & Specs

  1. AI quote drafting

    Snap the car or describe the job, and AI drafts good / better / best quotes and invoice lines at your prices

  2. AI Receptionist

    Answers website chat, texts and calls when your team can't

  3. AI reply drafts

    Drafts customer replies, triages the inbox and summarizes long threads for you to approve

  4. Dynamic Pricing

    AI suggests floor, target and stretch prices from your own wins, losses and bookings

  5. Quality Control & Inspection

    AI checks photos of finished work for bubbles and lifting edges, and scans for existing damage at check-in

  6. Marketing Automation

    Drip sequences for win-backs, lead follow-ups and review requests, plus AI outreach that finds stale quotes and drifting customers

  7. Missed Call Text Back

    Texts callers back automatically when a call is missed, so the lead isn't lost

  8. Appointment Reminders & Follow-Ups

    Automatic confirmations, reminders and after-job follow-ups by text and email

  9. Online Booking

    Customers book and pay deposits online, 24/7

  10. Invoicing and Payments

    Deposits, invoices, card payments, refunds and digital warranty certificates

  11. Two-Way Texting

    Texts, email, Facebook, Instagram and WhatsApp in one shared inbox

  12. Inventory Management

    Film roll tracking by the inch, automatic deduction after each job and low-stock alerts

  13. QuickBooks Integration

    Connects to QuickBooks Online, so your accounting stays where it is

  14. Warranty Management

    Digital warranty certificates customers keep on their phone, plus claims and transfers

  15. Customer Portal

    Customers see their quotes, invoices, photos and warranties and pay online

  16. Job Tracking

    A live tracker link shows customers where their vehicle is in the job

  17. Multi-Location Management

    An HQ dashboard for owners of several shops or a franchise (HQ add-on)

  18. Kiosk Mode

    In-store Sales Matrix screen where customers compare good / better / best packages

  19. VIN Decoder

    Look up a vehicle by VIN or license plate

  20. Photo documentation

    Before, after and inspection photos saved to every job

  21. Memberships

    Recurring maintenance plans and memberships for detail and coating customers

  22. Gift Cards

    Sell and redeem gift cards at the counter and online

  23. Review Management

    Automatic review requests after each job, plus AI review themes

  24. Business Intelligence

    Reports, an AI weekly recap, demand forecasts and plain-English questions about your shop

  25. Territory Mapping

    Map franchise territories with Census population data (add-on)

  26. Fleet Management

    Fleet accounts with contract pricing for each customer

  27. API & Webhooks

    Read-only REST API and outbound webhooks

  28. Compliance Management

    Quotes checked against each state's window tint law

  29. Digital Signatures

    Customers sign quotes and completion sign-offs on their phone

  30. Mobile App

    iPhone and Android apps for installers and owners

  31. Digital Signage

    Lobby TV screens that show your services and promotions

  32. Lead Capture

    Website forms, chat and lead ads land in one Leads hub

  33. Sales Pipeline Management

    Franchise Sales CRM: track franchise prospects from first lead to signed, with a dialer, email and text sequences, and FDD and validation-call tracking (CRM/Franchise Sales add-on)

  34. Brand Consistency

    HQ can lock pricing, services and the catalog so every location quotes the same way

  35. Lead Management

    Every text, web form, Meta lead ad and missed call lands on one Leads board, with wait timers so no lead sits unanswered

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Questions & Answers

As answered by people managing SalesThumb.
  1. How would you describe the primary audience of SalesThumb?

    Independent and multi-location window tint, PPF, ceramic coating, auto detailing and vinyl wrap shops in the United States, from one-person mobile installers to busy storefronts, plus franchise groups that run several locations.

  2. What makes SalesThumb unique?

    SalesThumb is built only for film and appearance shops: window tint, PPF, ceramic coating, auto detailing and vinyl wrap. Quotes are priced per window or per panel from the shop's own price grid, with good / better / best options. Film rolls and shades are tracked, warranties go out as digital certificates, and quotes are checked against each state's tint law. Most shop software is built for auto repair and adapted to these trades.

  3. Why should a person choose SalesThumb over its competitors?

    One system replaces the usual mix of a booking app, a texting tool, a CRM and spreadsheets. Shops get quoting, online booking, two-way texting, deposits and card payments, film inventory, warranties and built-in AI for quotes and customer replies, on web, iPhone and Android. There's a free plan, and paid plans start at $99/month per shop with no annual contract. Owners of several shops or a franchise can add an HQ dashboard.

  4. What's the story behind SalesThumb?

    SalesThumb was built by a window tint shop owner for tint, PPF, ceramic coating, wrap and detailing businesses, around how those shops actually quote, book, sell and warranty their work. It's made by Roffik LLC in Miami, Florida.

  5. Which are the primary technologies used for building SalesThumb?

    SalesThumb is a cloud web app built with Next.js and React on a Postgres database. It has native iPhone and Android apps, a REST API with webhooks, and integrations with QuickBooks Online, Twilio texting, Google and Meta. Card payments are built in through our own merchant services. AI features run on leading large language models, and nothing the AI drafts is sent without your approval.

  6. Who are some of the biggest customers of SalesThumb?

    • Polar Tint (https://polartint.com, franchising at https://polartintfranchise.com), our launch customer. Its locations run on the Pro plan with the HQ add-on, CRM/Franchise Sales and Territory Mapping, using every part of SalesThumb: quoting, the Sales Matrix, online booking, texting, payments, inventory, warranties, HQ reporting, franchise sales, territory mapping and the AI features.

Videos

How the SalesThumb AI receptionist turns a website chat into a lead

SalesThumb in Under a Minute

The AI in SalesThumb

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