This page is designed to help you find out whether Reorbit.app is good and if it is the right choice for you.
Reorbit is a Shopify app for loyalty programs, product reviews and referrals, all in one place.
Most Shopify stores run a separate app for each of these, with separate bills, separate widgets, and three tools messaging the same customers without knowing about each other. Reorbit brings them together, with every feature included. No tiers, no feature gating, no add-ons.
What merchants get: • Loyalty points on orders, reviews, birthdays and signups, with VIP tiers and rewards like discounts and store credit • Two-sided referrals that reward both the customer and their friend • Photo and video reviews, requested automatically after purchase, with AI review summaries and Google Shopping syndication • A Rewards page in the customer account where shoppers check and redeem points • One weekly message limit per customer across loyalty, referrals and review requests
Reorbit doesn't replace your email tool. Klaviyo or Omnisend sends the messages, from your own flows and templates. It also works with Shopify checkout, customer accounts and Shopify Flow.
Reorbit is free for founding merchants and works best for stores under about 10,000 orders a month.
Install from the Shopify App Store: https://apps.shopify.com/reorbit
Reorbit is built by Reorbit Labs OÜ, based in Tallinn, Estonia.
Listed in
Loyalty points
Customers earn points on orders, reviews, birthdays and signups.
VIP tiers
Customers move up tiers as they spend, and each tier can carry bigger rewards.
Rewards
Customers redeem points for discount codes or store credit.
Two-sided referrals
Both the customer and the friend they refer get a reward.
Photo and Video Reviews
Collect, moderate and display customer reviews with photos and videos.
Automatic review requests
Customers are asked for a review automatically after their order is fulfilled.
Google Shopping reviews
Reviews are sent to Google Shopping so product listings show star ratings.
AI review summaries
Each product gets a short summary of what its reviews say.
Klaviyo and Omnisend integration
Loyalty, referral and review events feed your own Klaviyo or Omnisend flows.
Most loyalty and review apps reserve features like VIP tiers, referrals and Google review syndication for their higher-priced plans, and most stores need two or three separate apps to cover loyalty, reviews and referrals. Reorbit includes all of it in one app, free for founding merchants. It also works with the email tool you already use: Klaviyo or Omnisend sends the messages from your own flows and templates.
Reorbit puts loyalty, reviews and referrals in one Shopify app with every feature included: no tiers, no feature gating, no add-ons. Because it's one system, the pieces work together: customers earn points for reviews, and one weekly message limit applies across loyalty, referrals and review requests, so shoppers aren't over-messaged by three separate tools.
Shopify merchants with fewer than about 10,000 orders a month who use Klaviyo or Omnisend for email and want loyalty, reviews and referrals without paying for several apps or upgrading to enterprise plans.
Early in my ecommerce career I was handed the spec for a new pricing model: feature gating, volume tiers, add-ons, top-ups. I remember thinking: why does this need to be so complicated and expensive? It turns out it doesn't. Reorbit started from that idea: one app for the retention tools a Shopify store actually needs, with every feature included. It's built by Reorbit Labs OÜ in Tallinn, Estonia, and launched on the Shopify App Store in September 2026.
TypeScript and Node.js with Fastify for the backend services, PostgreSQL, and AWS (ECS, SQS, RDS and Lambda). The merchant admin and storefront use Shopify's app extensions, including checkout and customer account extensions, plus Shopify Flow. Integrations with Klaviyo and Omnisend.
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