When I try to login here on Zendesk, using the same information I use on paxful.com itself it says the username password combination is incorrect. (Verified the information was 100% correct by logging in and out of paxful.com with password showing). The sign in with google option seems to work, but then brings me to a "This page doesn't exist" on Zendesk. Source: 6 months ago
Hi, u/Individual-Series928! "Amazon Wishlist" is listed as a payment method at Paxful, where the buyer of your Bitcoins can pay you by buying an item from your Amazon Wishlist. Visit paxful.com to check the offers under this payment method. Source: 10 months ago
Hi, u/ALXNDR02. Please make sure to file a support ticket through the support widget at paxful.com to report the problem that you are experiencing. Thank you. Source: 11 months ago
PayPal Method 1. Make a Stealth PayPal Account (TUTORIAL) 2. Download G2A App for android/IOS - Dont use the normal browser on mobile, it will defeat the purpose. 3. Set VPN while using the paypal account 4. Use the payment method you used in g2a 5. Create a new account on g2a with another email address and verify the email address. You must use a fake email address and NOT the email address of the... Source: about 1 year ago
We regret to inform you that we have suspended our marketplace operations until further notice. We understand that this news is disappointing for everyone, including us. For updates and more information, please log in to your Paxful account at http://paxful.com. Moreover, please note that Paxful and Noones are separate entities and operate independently of each other. Should you experience any difficulties with... Source: about 1 year ago
Unfortunately, as you may have heard, Paxful.com is suspending its marketplace. While we are saddened by this news, we understand that Ray has had to face regulatory challenges and key staff departures. However, we know that he will continue to make an impact in the crypto world. Source: about 1 year ago
Hi, /u/WestAbalone8627. If you have made a transfer to another wallet, we ask for your patience and to give it some time to process, as numerous transactions are happening at the same time due to the recent update. Your funds will remain safe and they will clear soon. We wish you the best, and you may check https://paxful.com from time to time for updates. Thank you. Source: about 1 year ago
Hi, /u/Accomplished_Cap_772. We applaud you for bringing this to our attention. To report this specific user, please send the details of the trade to our support team through PaxBot at http://paxful.com so that they can review the account and take necessary actions. Make sure to send as much information as you can, such as the trade ID, proof of ownership, evidence, details of what happened, etc. You can check... Source: about 1 year ago
Hi, u/AianHuq. We understand that you're frustrated with the resolution of your dispute. Rest assured that the dispute on trade w9dFqC16H2f was reviewed fairly and impartially. If you truly believe that the seller on the trade really is the one who redeemed your gift cards, you may file a support ticket through Paxbot at paxful.com, appeal the resolution and provide conclusive evidence to prove that the resolution... Source: about 1 year ago
Based on the screenshot that you provided, the one who instructed you to cancel your trade is not a moderator, but your trade partner. If you need further assistance on this, please file a support ticket through Paxbot at paxful.com. Thank you. Source: about 1 year ago
Hi /u/Objective-Word9570. Thanks for bringing this up. Please send the details of the trade to our support team through PaxBot on http://paxful.com so that they can review the account and take necessary actions. Make sure to send as much information as you can, such as the trade ID, proof of ownership, evidence, details of what happened, etc. You can check this article for instructions on how you can file a... Source: about 1 year ago
If you’ve received negative feedback on a trade that you believe should be removed based on the guidelines above, please send us the trade ID via DM on our other social media channels or create a support ticket through PaxBot located in the lower right corner of https://paxful.com. Our team will be more than glad to assist you. Thanks! Source: about 1 year ago
Hi /u/king12314. Thanks for bringing this up! We get that you wish to start a trade but are having issues. Please file a support ticket through PaxBot on our website https://paxful.com so that we can help check this more. If you can send us a screenshot of what you're seeing, that would be great too. You can send us your username here once done. Thank you! Source: about 1 year ago
Hi, /u/midtownmikeatlphilly. It's unfortunate to hear about this. We appreciate you bringing this up with us. To report this specific user, please send the details of the trade to our support team through PaxBot on http://paxful.com so that they can review the account and take necessary actions. Make sure to send as much information as you can, such as the trade ID, proof of ownership, evidence, details of what... Source: about 1 year ago
Hi, /u/ObuoObuo. Thanks for getting in touch. Please double-check if you have the latest version of the app and that your device's OS is updated. You may also perform troubleshooting steps such as force quitting the app, clearing cache/cookies, and uninstalling and reinstalling the app. For more info, please visit https://paxful.com/support/articles/360010247680. If these troubleshooting tips don't work, please... Source: about 1 year ago
Hi, /u/Zaakirahkieser26. Thanks for reaching out. For assistance, you can get in touch with our support team through the chat widget on http://paxful.com. Type "Support ticket" to create one and share more information about your concern. You will then receive a support ticket number through email once done and our team will be in touch with you from there as soon as they can. Source: about 1 year ago
Thanks for bringing this to our attention, /u/Worth_Chipmunk_7663. We understand how upsetting this is. To report this specific user, please send the details of the trade to our support team through PaxBot on http://paxful.com so that they can review the account and take necessary actions. Make sure to send as much information as you can, such as the trade ID, proof of ownership, evidence, details of what... Source: about 1 year ago
However, it turned out that in some trades the Buyer in Revolut was not the Buyer from paxful.com -- they scammed someone for things such as selling fake tickets for some concert on instagram and gave my Revolut tag to pay for it. That way I've got the money, the Buyer confirmed the Revolut identity in the paxful.com . Next day I started to receive requests for returning the money in the Revolut. After chatting... Source: about 1 year ago
Hi there, /u/ZedMainSince2012. We only ask for specific information if you created a support ticket first. If you haven't created a ticket via Paxbot, located in the lower right corner of https://paxful.com. Likely, it's not us. Be aware that there are fake accounts that impersonate Paxful support. Here's the complete list of our official social media and community groups for you to be guided... Source: about 1 year ago
Hi /u/clive1999 To report this specific user, please send the details of the trade to our support team through PaxBot on http://paxful.com so that they can review the account and take necessary actions. Make sure to send as much information as you can, such as the trade ID, proof of ownership, evidence, details of what happened, etc. You can check this article for instructions on how you can file a support ticket... Source: about 1 year ago
Hi /u/IcyRip7107. Please share with us your username and support ticket number so that we can help check on the status of your concern. If you still have no support ticket, you can create one through PaxBot on our website https://paxful.com. Here's our guide on how you can do it https://paxful.com/support/articles/360009477753. Thank you! Source: about 1 year ago
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