OTRS ITSM Alternatives [Page 3]

BMC Helix ITSM is a SaaS-based software that helps IT companies in providing effective service management solutions.

Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management

Try for free freemium €5000.0 / One-off (5 User)

Service Cloud Field Service is a cloud-based field service solution designed to initiate customer service activities from anywhere.

Web Help Desk is a help desk ticketing and IT asset management software.

Oracle's Siebel Field Service enables businesses to dramatically enhance their customer service offerings.

One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.

Hotello is a SAAS cloud or on premise hospitality management software that manage establishment's day to day operations and customer service.

Data visualization & Monitoring with support for Graphite, InfluxDB, Prometheus, Elasticsearch and many more databases

Open Source

Track, record, alert and visualize performance and availability of IT resources

Open Source free

The most flexible, reliable, trusted IT service management software on the market.

IT Service Management (ITSM) | Intelligent Platform | AI-Powered Service Management

paid Free Trial

CMDBuild is a web enterprise environment designed for asset and database management. It's a favorite among enterprises that need an advanced and secure organization solution for a great deal of files and applications... read more.

Help Desk Software, Multi-Company Help Desk, ITSM Service Desk & Live Chat Software

freemium $8.0 / Monthly (Per Staff Billed Annually)