Software Alternatives & Reviews
Register | Login

OTRS ITSM VS Vivantio

Compare OTRS ITSM VS Vivantio and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

OTRS ITSM logo OTRS ITSM

OTRS ITSM is a fundamental solution for IT Service Management organizations.

Vivantio logo Vivantio

The most flexible, reliable, trusted IT service management software on the market.
  • OTRS ITSM Landing page
    Landing page //
    2023-09-16
  • Vivantio Landing page
    Landing page //
    2023-05-09

OTRS ITSM videos

+ Add

OTRS 3: Installing OTRS ITSM

Vivantio videos

+ Add

The Vivantio Platform: An Introduction

More videos:

Category Popularity

0-100% (relative to OTRS ITSM and Vivantio)

OTRS ITSM

Vivantio

Help Desk
34 34%
Help Desk
66% 66
Customer Support
43 43%
Customer Support
57% 57
Customer Service
100 100%
Customer Service
0% 0
Service Desk
26 26%
Service Desk
74% 74

User comments

Share your experience with using OTRS ITSM and Vivantio. For example, how are they different and which one is better?
Log in or Post with

What are some alternatives?

When comparing OTRS ITSM and Vivantio, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

ServiceNow - ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

SolarWinds Service Desk - An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try Solarwinds Service Desk for free!

Loading...